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iP16, IOS18, Yubikey 5C NFC, Passkey Sign-in? #973

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thewho2018 opened this issue Sep 25, 2024 · 2 comments
Open
1 task done

iP16, IOS18, Yubikey 5C NFC, Passkey Sign-in? #973

thewho2018 opened this issue Sep 25, 2024 · 2 comments
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bug Something isn't working

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@thewho2018
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thewho2018 commented Sep 25, 2024

Steps To Reproduce

  1. Open YubiKey Manager go to tab Interfaces verify that all boxes under NFC are checked.

  2. Go to vault.bitwarden.com -> Settings on a computer and under Providers select Passkey add two YubiKey 5C NFC, make sure to save on Security Key and not fail like i did at first and save it in Windows..

  3. On iPhone try to sign-in using WebAuthn. "Error has occurred".

Might just be that I'm not understanding every part of this or missing something but i have been emailing back and forth with Ethan at support and i think hes getting frustrated with me!

Expected Result

Successful sign-in.

Actual Result

Error has occurred.

Screenshots or Videos

No response

Additional Context

No response

Build Version

2024.9.2

Environment Details

iPhone 16 Pro Max. IOS 18.
YubiKey 5C NFC. Firmware 5.2.7
Bitwarden iPhone app 2024.9.2
Yubikey Manager 1.2.6
Yubico Authenticator 7.0

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@thewho2018 thewho2018 added the bug Something isn't working label Sep 25, 2024
@cbbit
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cbbit commented Sep 30, 2024

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@hkraal
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hkraal commented Oct 23, 2024

This issue seems to apply to a user/pass login as well (iP16 / iOS 18)

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