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Log in to portable desktop app, then lock vault and close app.
Attach USB drive to a different PC.
Optionally, disconnect the second PC from the internet.
Launch portable desktop app from USB drive connected to second PC.
Expected Result
It is expected that the vault unlock prompt should be displayed, and that entering the unlock credentials should unlock the app and provide access to the vault data.
Actual Result
When the portable app is launched on a new PC, a toast error message is displayed with the following text:
If the unlock credentials are entered, the vault is logged out with the following notice:
Screenshots or Videos
No response
Additional Context
If there is no internet connection available (or if the server is otherwise inaccessible), then the user has no way of recovering their vault data.
This bug prevents the portable app from being used while traveling, etc.
Note that if the USB drive is returned to the first PC after the initial error message (without attempting to unlock the vault), then the portable app can be launched without error, and the vault can be unlocked even when there is no internet connection. This indicates that there is a new dependence on a refresh token that is stored outside the bitwarden-appdata folder. This dependence makes the "portable" app non-portable.
Operating System
Windows
Operating System Version
Windows 11 (23H2)
Installation method
Direct Download (from bitwarden.com)
Build Version
2024.11.2
Issue Tracking Info
I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
The text was updated successfully, but these errors were encountered:
I was able to reproduce this issue, and I have flagged this to our engineering team.
If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.
Steps To Reproduce
Expected Result
It is expected that the vault unlock prompt should be displayed, and that entering the unlock credentials should unlock the app and provide access to the vault data.
Actual Result
When the portable app is launched on a new PC, a toast error message is displayed with the following text:
If the unlock credentials are entered, the vault is logged out with the following notice:
Screenshots or Videos
No response
Additional Context
If there is no internet connection available (or if the server is otherwise inaccessible), then the user has no way of recovering their vault data.
This bug prevents the portable app from being used while traveling, etc.
Note that if the USB drive is returned to the first PC after the initial error message (without attempting to unlock the vault), then the portable app can be launched without error, and the vault can be unlocked even when there is no internet connection. This indicates that there is a new dependence on a refresh token that is stored outside the
bitwarden-appdata
folder. This dependence makes the "portable" app non-portable.Operating System
Windows
Operating System Version
Windows 11 (23H2)
Installation method
Direct Download (from bitwarden.com)
Build Version
2024.11.2
Issue Tracking Info
The text was updated successfully, but these errors were encountered: