[PM-32926] Passkey error with VicRoads app: "Passkeys not supported for this app"

[MarikaBW]

Origin

Native Application (non-browser app)

Web URL or App name

VicRoads

Passkey Action

• Creating new passkey (Registration)
• Signing in (Authentication)

Build Information

App Version: 2026.2.0 (21203)
Build: release/standard
Operating System: 16 (36)
Device: google Pixel 8a

Additional Information

Related Issue:

This appears similar to #6164.

Steps to reproduce:

1. Open VicRoads app
2. Attempt to login with a previously created passkey
3. Bitwarden autofill appears
4. Error dialog displays: "An error has occurred - Passkeys not supported for this app"

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-32926