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Used recovery tool and sent funds, transaction not found #112

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kater19 opened this issue Dec 9, 2017 · 6 comments
Open

Used recovery tool and sent funds, transaction not found #112

kater19 opened this issue Dec 9, 2017 · 6 comments

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@kater19
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kater19 commented Dec 9, 2017

I used the copay recovery tool and recovered funds from a wallet. Added the address to send to, received confirmation on recovery tool page and took screenshot - went to check on blockchain to find that the transaction doesn't exist. SO WHERE DID MY BITCOINS GO? this is the 7th time I'm posting in the support forum for different issues regarding biopsy and copay wallets and received no help whatsoever. PLEASE RECOVER MY COINS FROM THE RECOVERY TOOL.

@kater19
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kater19 commented Jan 3, 2018

Can someone at the very least reply to one of my posts?!?

@ga8ri3l
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ga8ri3l commented Nov 6, 2018

The same happened to me...

How did you solve it?

@kater19
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kater19 commented Nov 6, 2018 via email

@matiu
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matiu commented Nov 6, 2018

Hi,

In order to help you, we need information about the wallet in particular.

Do you have the transaction ID the tool reported after it finished?

@ga8ri3l
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ga8ri3l commented Nov 7, 2018 via email

@ga8ri3l
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ga8ri3l commented Nov 7, 2018

image

This is the image i got that the tool reported.

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3 participants