Smartcast module disconnecting. Requires enable/disable to reconnect

[obcocav]

Im having an issue on the latest 2.4.1 build where the smartcast module will lose connection every so often and require it to be disabled and reenabled. Works fine afterwards. I have tried reconnecting the network at the TV etc. Anyone else? Ideas? Thanks

[obcocav]

Still happening in 3.0 with a now wired connectio to the TV. Did not happen in earlier version of V2 so I do believe its Companion related rather than the TV itself. Ideas? Thank you!

[obcocav]

Any ideas on this issue? Module works great but these disconnects are seemingly random so it affects reliability. Thank you!

[thespica93]

I keep disconnecting and needing to re-setup the auth token.

[josephdadams]

I have this issue also and assumed it was the TVs...

[solutionsbyj]

Any update on when the random disconnects will be fixed? I have been running into this issue ever since upgrading to version 3 of the software. Currently on version 3.1.2 and the module will randomly shut down. disabling for few seconds and the enabling again gets everything working but I need my non tech savvy people to be able to come in and just press a button on the stream deck and get it to work.

Current setup is Companion PI version 3,1,4 on Raspberry 4 - 4GB

[josephdadams]

How does it do on companion 2.4.2

[solutionsbyj]

Still happening on 3.2.2. I have created buttons that monitor the connections to our Vizio TV's the buttons turn red when the connection drops. When the connection drops, I have another button that disables the connection waits 1 second and then enables the connection. This works but a stable connection would be ideal.

If you need any logs let me know and I can start collecting them to help troubleshoot the issue.

Thanks for all you do.

[CalBapRiverhead]

I have a similar issue. The pair device and enter pin buttons work fine to connect to the TV. However, an authorization code does not show up. So, after a while, the connect requires me to redo the pair device and enter pin again. Which defeats the purpose as in the time it takes to set up, I could just use the remote. Please advise.