Conflict when more than wallet is connected via USB

[chag2020]

I connected a ledger and a bitbox and had them both open simultaneously while trying to execute a transaction using sparrow wallet. The Bitbox device is acting up when another USB hardware wallet is connected, but works fine if no other USB wallet is connected. The support tech at BitBox told me that there is a conflict with the hwi files. Is there a way that two hardware wallets can operate simulaneously while they are both connected via USB?

[achow101]

What do you mean by "acting up"? What specific errors and behaviors does it exhibit?

HWI works with multiple devices connected, I do this often. Depending on how Sparrow is using HWI, the issue may be with them.

[chag2020]

Thanks for your response. I am not getting errors, however, the device becomes unresponsive intermittently. I will bring this to the attention of BitBox and the Sparrow.

[craigraw]

Try changing the value of enumerateHwPeriod in Sparrow's config file to a larger number (in seconds) to eliminate Sparrow's occasional background refresh of calling hwi enumerate. This takes one variable out of play. Close Sparrow before editing the config file.