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Bagisto RMA

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1. Introduction:

Bagisto RMA will help customers to request for return / cancel / exchange products during the stipulated time-period. If admin is satisfied with the RMA reason of the customer then admin could proceed the request of cancel, return or exchange.

  • Customers can request RMA to cancel order.
  • Customers can generate RMA for Return/Exchange.
  • Customer will be able to send message over the request of RMA.
  • Dynamic selection of items for an order for making RMA request.
  • Admin will create the RMA reasons.
  • Admin will be able to send message over the request of RMA.
  • Admin can see the list of all the RMA.
  • Admin can solve the Requested RMA for products.
  • Guest user can request a RMA to cancel order.
  • Guest user can generate RMA for Return/Exchange.
  • Admin can set “Default Allowed Days” to create RMA by buyer.
  • Supported product types are Bundle product, Grouped product, Configurable product, Simple product.
  • The admin can manage RMA status as well as Reasons.
  • The admin can select the allowed product types for RMA.
  • The RMA reasons will be based on resolution types.
  • Now create RMA Rules with resolution time.
  • Print RMA details
  • The admin can create the RMA on behalf of the customer.
  • The admin can set the RMA YES/No on a particular product.
  • The return/Exchange window will be visible on the “New RMA” page while creating a new RMA.
  • RMA Custom Field has been added to the Create customizable fields for the RMA Request Form.
  • Guest Customers can generate RMA too
  • Return Policy has been added on RMA Configuration.
  • "Allow File Extension" on RMA configuration that helps to added the particular type of the Extension image.
  • Send and receive file attachments with the messages.
  • Buyer and Admin can communicate using the RMA system.
  • RMA History with Filters and Pagination.
  • Show the Return Policy Page to customers.
  • Using Return Quantity, the admin will return the RMA quantity to their store.
  • The customer and the admin receive notification emails.

2. Requirements:

  • Bagisto: v2.2.3
  • RMA: v2.2.3

3. Installation:

Run the following command

    composer require bagisto/bagisto-rma

Goto config/app.php file and add following line under 'providers'

Webkul\RMA\Providers\RMAServiceProvider::class,

Goto composer.json file and add following line under 'psr-4'

"Webkul\\RMA\\": "packages/Webkul/RMA/src"

Run these commands below to complete the setup

composer dump-autoload

php artisan rma:install

That's it, now just execute the project on your specified domain.