Establish a systematic approach for regularly updating and maintaining the knowledge base to ensure it remains current and valuable.
- Define categories of information that need regular updates (e.g., API changes, new features, best practices)
- Establish a schedule for reviewing different parts of the knowledge base
- Create a process for:
- Identifying outdated information
- Gathering new information
- Updating existing entries
- Adding new entries
- Set up a system for tracking updates and changes
- Implement a review process to ensure accuracy and consistency of updates
- Create guidelines for formatting and structuring knowledge base entries
- Update schedule is established
- Process for updating entries is documented
- Tracking system for updates is implemented
- Guidelines for knowledge base entries are created
- First round of updates is completed using the new system