How to register VOIP token

[kouz75]

Hi,

Pinpoint support APNS and APNs VoIP to manage video call.
-> the app (the user) have 2 devices token one for each channel.
Amplify manage the APNS token without any issue.

In our app, we use callkeep which request the APNs VoIP token.
Is there a way to register this token in pinpoint ?
does pinpoint is able to choose the correcte token depending of the push type ?

thanks

[tyllark]

Hello @kouz75 thanks for taking the time to open up the issue. Have you already enabled APNs VoIP in your AWS Console under Pinpoint -> All projects -> "Pinpoint Project Name" -> Settings -> Push notifications -> Edit push notifications -> Configure APNs VoIP?

Also I'm not familiar with callkeep so could you please confirm if this is the correct pubdev package and if you need a token different from our onTokenRecieved Stream.

[kouz75]

Hi,

Yes, both APNs and APNs VOIP are configured and working correctly (tested with the Apple Push Notification Console).
Yes, it's the correct package.

CallKeep (actually the PushKit Framework) requests a new token from Apple, which is used to send VOIP Push notifications. You can find more information here.

On Amplify, we should be able to set this new token in addition to the standard token. (or amplify can manage everything on his side)

On the Pinpoint side, a user should have two endpoints:
The first one with ChannelType equal to APNS_SANDBOX or APNS.
The second one with ChannelType equal to APNS_VOIP_SANDBOX or APNS_VOIP.

thanks

[tyllark]

Hello @kouz75, sorry for the delayed reply. Amplify only supports a subset of Pinpoint features and unfortunately APN VoIP is not one of those. I will keep this issue open as a feature request.

In the meantime we do have an aws_signature_v4 package that can be used communicate with AWS services outside of Amplify. With that package you might be able to send your token to the Pinpoint APN VoIP Channel.