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Account information verification on every sign in #5779

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3 of 14 tasks
angelorodem opened this issue Dec 16, 2024 · 1 comment
Open
3 of 14 tasks

Account information verification on every sign in #5779

angelorodem opened this issue Dec 16, 2024 · 1 comment
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Authenticator Issues related to the Authenticator UI Component pending-community-response Pending response from the issue opener or other community members question A question about the Amplify Flutter libraries

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@angelorodem
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angelorodem commented Dec 16, 2024

Description

Every time a user logs in, including after creating an account, this screen shows up, where it asks to validate the email or phone number, i have not seen any way to disable this screen or just show it on specific cases like each 10 logins, this is being a little confusing for users, not sure if this is a bug or a problem on my implementation.
image

Categories

  • Analytics
  • API (REST)
  • API (GraphQL)
  • Auth
  • Authenticator
  • DataStore
  • Notifications (Push)
  • Storage

Steps to Reproduce

Create an account or login, this happens all the time.

Screenshots

image

Platforms

  • iOS
  • Android
  • Web
  • macOS
  • Windows
  • Linux

Flutter Version

3.27.0

Amplify Flutter Version

2.3.1

Deployment Method

Amplify CLI (Gen 1)

Schema

No response

@github-actions github-actions bot added pending-triage This issue is in the backlog of issues to triage pending-maintainer-response Pending response from a maintainer of this repository labels Dec 16, 2024
@tyllark
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tyllark commented Dec 17, 2024

Hello @angelorodem, thank you for taking the time to open up this issue. To help us better understand the configuration of your project could you please answer the following:

  1. What login methods do you have enabled? (username, email, sms, social logins, etc.)
  2. What are your settings for user account recovery. This can be found here in your AWS console under Cognito -> User pools -> "Your User Pool Name" -> Sign-in -> Edit user account recovery

Additionally if you want a customization that is not available via Cognito or Amplify please see this documentation for how to override the UI. AuthenticatorStep.verifyUser and AuthenticatorStep.confirmVerifyUser are the steps most relevant to your issue, but additional steps and their descriptions can be found here.

@github-actions github-actions bot removed the pending-maintainer-response Pending response from a maintainer of this repository label Dec 17, 2024
@tyllark tyllark added question A question about the Amplify Flutter libraries Authenticator Issues related to the Authenticator UI Component pending-maintainer-response Pending response from a maintainer of this repository labels Dec 17, 2024
@github-actions github-actions bot removed the pending-triage This issue is in the backlog of issues to triage label Dec 17, 2024
@tyllark tyllark removed the pending-maintainer-response Pending response from a maintainer of this repository label Dec 17, 2024
@tyllark tyllark added the pending-community-response Pending response from the issue opener or other community members label Dec 26, 2024
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Labels
Authenticator Issues related to the Authenticator UI Component pending-community-response Pending response from the issue opener or other community members question A question about the Amplify Flutter libraries
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