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Add client_max_body_size to PHP execution limits, and mention atom.conf PHP pool on this page #136

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fiver-watson opened this issue Feb 12, 2020 · 0 comments
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admin manual The issue affects content in the Administrator manual minor fix The change requested by the issue will be minor in scope

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@fiver-watson
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fiver-watson commented Feb 12, 2020

Documentation version

  • 2.5; 2.6

Relevant documentation pages

Relevant forum thread

Issue description

A user reported issues trying to upload a 72MB PDF. The issue was solved by adjusting the global php.ini execution limits, as well as adjusting the limits set in the atom.conf PHP pool (created during installation). However, to get it to work and resolve 413 Request Entity Too Large error, the user also had to adjust the atom.conf value for client_max_body_size.

Recommended solution

  1. Determine if this parameter is available in the global php.ini file. If yes, add mention of it to the Execution limits documentation page

  2. Remind users on the Execution limits page that limits are also set during installation in the atom.conf file, and to adjust those as well during tuning and configuration.

  3. Update the "Why can't I upload large digital objects" section of the Troubleshooting page with further information, including:

  • pointing to the atom.conf file
  • mentioning the 413 Request Entity Tool Large error and pointing to the client_max_body_size Nginx config variable as a possible solution
  • General review and updating based on FAQ forum posts on this topic
@fiver-watson fiver-watson added admin manual The issue affects content in the Administrator manual minor fix The change requested by the issue will be minor in scope labels Feb 12, 2020
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Labels
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