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My audio is having problems when using the OpenAI add-on #28

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MuhammadGagah opened this issue Dec 11, 2023 · 8 comments
Open

My audio is having problems when using the OpenAI add-on #28

MuhammadGagah opened this issue Dec 11, 2023 · 8 comments

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@MuhammadGagah
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Hello, I am using OpenAI-23.12.10-72b019c, everything is running smoothly, but the issue I am encountering is that when NVDA restarts, my TeamTalk audio cuts out, it seems like this add-on is refreshing the audio. I am not sure what the core of the problem is, but when I disable this add-on and restart NVDA, there are no audio issues that arise. I also have not conducted audio tests such as in a music player and so on.
Can you fix this?

@aaclause
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Hello,
Does this only happen when you use the recording feature (from the microphone)?
Is it the same with the new pre-release? https://github.com/aaclause/nvda-OpenAI/releases/download/0.7c/OpenAI-23.12.14.nvda-addon
Thanks

@MuhammadGagah
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No, this happened even when I wasn't using a microphone recording. But it seems that it doesn't happen anymore with the file you provided above, I will investigate further and will close the issue if it's really resolved.

@MuhammadGagah
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Oh no, it seems that the problem still occurs with the file you provided above, but there is a change. My Audio TeamTalk still crashes when I restart NVDA with this add-on, but after a while, the audio comes back on. This add-on appears to refresh the audio, I wonder why that is?

@aaclause
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Could you please try with a portable version of NVDA with no other add-ons enabled?

@MuhammadGagah
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I have already tried, and the problem remains the same. Can you investigate this issue further?

@aaclause
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Is it the same with NVDA 2024.1?
Sorry, I don't have any more ideas... I don't use TeamTalk, and I haven't encountered such issues with Zoom, Teams, Discord or Skype.

@MuhammadGagah
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I haven't tried it on NVDA 2024. This is very strange, the problem occurs only when restarting NVDA, but if I do Reload plugins this audio problem does not occur.

@blindpk
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blindpk commented May 31, 2024

@aaclause I have the exact same problem. When I start NVDA, all audio cuts out for maybe a second (including NVDA's own) and then comes back. I have the addon on two different computers and the problem seems to only occur on one of them, but I will investigate further if I can find out more details. I don't use recording either, but maybe there some kind of initialization going on?
Edit: Can confirm that the problem is there on a fresh portable copy with no other addons. Also, the problem occurs after the dependencies install (which seems very logical).

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