default management key does not work after reset

[rkiel-attenti]

Hello world
I have a new out-of-the-box Yubikey 5 NFC:

XXX:~/$ yubico-piv-tool -astatus
Version: 5.7.1
Serial Number: XYZXYZ
CHUID: No data available
CCC: No data available
PIN tries left: 3

I'm trying to change PIN retries number (or actually any other command) and it fail the authentication

XXX:~/$ yubico-piv-tool -apin-retries --pin-retries=10 --puk-retries=10
Failed authentication with the application.

The ykman behaves the same way:

XXX:~/$ ykman piv set-pin-retries 10 10
Enter PIN: <- 123456 was given
Enter a management key [blank to use default key]: <- blank was given
Usage: ykman piv set-pin-retries [OPTIONS] PIN-RETRIES PUK-RETRIES
Try 'ykman piv set-pin-retries -h' for help.

Error: Authentication with management key failed.

I have not changed the PIN/PUK or management key. With ykman, when I give the wrong PIN (not 123456) it says the PIN is wrong. I have tried to perform the reset and the result is the same.

What is wrong?

Thanks

[dainnilsson]

Can you check the following:

• What Operating system are you running?
• What version of ykman are you running? (ykman --version)
• What is the output of running ykman piv info?

[rkiel-attenti]

OS: Ubuntu 20.04.6 LTS

ykman --version
YubiKey Manager (ykman) version: 3.1.1
Libraries:
libykpers 1.20.0
libusb 1.0.23

ykman piv info
PIV version: 5.7.1
PIN tries remaining: 3
CHUID: No data available.
CCC: No data available.

Thank you for your help

[dainnilsson]

You're using a very old version of ykman that isn't compatible with the latest YubiKeys. The current version is 5.5.1 and is available here: https://github.com/Yubico/yubikey-manager

[rkiel-attenti]

Thank you very much. I will try