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[Bug]: Errors configuring qTox download folder #296

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ZMJGMADHPXWT opened this issue Dec 23, 2024 · 1 comment
Open

[Bug]: Errors configuring qTox download folder #296

ZMJGMADHPXWT opened this issue Dec 23, 2024 · 1 comment
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bug Bug fix for the user, not a fix to a build script
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@ZMJGMADHPXWT
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Contact Details (e.g. Tox ID or email)

No response

qTox Version

v1.17.6-0.1-debian

Commit Hash

No response

Toxcore Version

toxcore: 0.2.18

Qt Version

5.15.4

Steps to reproduce

  1. Run qTox
  2. Go to Settings and try to change Download folder

I faced with an issue with qTox messenger.
I installed it from Debian's repo and it shows me errors when I try to configure download folder
Error creating I/O helper process. Failed to create socket to start I/O helper process for protocol 'file'.

After that I installed strace debugger and tried to start qtox through it

apt install strace
strace -f -o output.txt /usr/bin/qtox

Here are some errors I received:

[23:36:37.982 UTC] :0 : Warning: KIO Connection server not listening, could not connect
[23:36:37.983 UTC] :0 : Warning: couldn't create worker:  Failed to create socket to start I/O helper process for protocol 'tags'.
[23:36:38.415 UTC] :0 : Warning: KIO Connection server not listening, could not connect
[23:36:38.415 UTC] :0 : Warning: couldn't create worker: Failed to create socket to start I/O helper process for protocol 'file'.

Next to it

cat /etc/protocols | grep files
cat /etc/protocols | grep tags

gives me nothing.

apt search kio | grep kio/stable
kio/stable,now 5.103.0-1+deb12u1 amd64 [installed, automatically]
qml-module-org-kde-kio
/stable,now 5.103.0-1 amd64 [installed, automatically]

dpkg -l | grep kio
ii  kde-cli-tools-data                                          4:5.27.5.1-2                             all          tools to use kioslaves from the command line
ii  kio                                                         5.103.0-1+deb12u1                        amd64        resource and network access abstraction
ii  kio-audiocd                                                 4:22.12.3-1                              amd64        transparent audio CD access for applications using the KDE Platform
ii  kio-extras                                                  4:22.12.3-1                              amd64        Extra functionality for kioslaves.
ii  kio-extras-data                                             4:22.12.3-1                              all          Extra functionality for kioslaves data files.

^^^^^^^^^^^^^^^^^^^
Look good

GDB debugger doesn't work for me:

gdb /usr/bin/qtox
Reading symbols from /usr/bin/qtox...
(No debugging symbols found in /usr/bin/qtox)

So I'm stuck and I don't know what to do next. And how to analyse that issue further?

Observed Behavior

qTox shows me errors when I try to configure download folder
Error creating I/O helper process. Failed to create socket to start I/O helper process for protocol 'file'.

Expected Behavior

Stable usage without any errors.

Reproducibility

Always

Operating System

Linux

Operating System version/distro/name/etc.

Debian Bookworm

Relevant log output

No response

@ZMJGMADHPXWT ZMJGMADHPXWT added the bug Bug fix for the user, not a fix to a build script label Dec 23, 2024
@iphydf iphydf added this to the v1.18.1 milestone Dec 23, 2024
@iphydf
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iphydf commented Dec 23, 2024

I don't know what's going on there. Can you try the nightly flatpak build or build qTox from source?

@iphydf iphydf modified the milestones: v1.18.1, v1.18.x Jan 1, 2025
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Labels
bug Bug fix for the user, not a fix to a build script
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