add_to_collection : Plex ReadTimeout #1455

steve1977 · 2023-04-16T05:19:28Z

Confirmation

I have read the README.md on the project homepage
I have checked if identical issue already exists
I have tried downgrading to find version that can be used as a workaround

The problem

Subject says it all. It syncs well for a few hundred movies, but then just stops. Error log below.

Error trace / logs

File "<frozen runpy>", line 198, in _run_module_as_main
  File "<frozen runpy>", line 88, in _run_code
  File "/app/plextraktsync/__main__.py", line 18, in <module>
    cli()
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1130, in __call__
    return self.main(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1055, in main
    rv = self.invoke(ctx)
         ^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1635, in invoke
    rv = super().invoke(ctx)
         ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1404, in invoke
    return ctx.invoke(self.callback, **ctx.params)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 760, in invoke
    return __callback(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/decorators.py", line 26, in new_func
    return f(get_current_context(), *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/plextraktsync/cli.py", line 69, in cli
    sync()
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1130, in __call__
    return self.main(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1055, in main
    rv = self.invoke(ctx)
         ^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1404, in invoke
    return ctx.invoke(self.callback, **ctx.params)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/click/core.py", line 760, in invoke
    return __callback(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/plextraktsync/cli.py", line 25, in wrap
    cmd(*args, **kwargs)
  File "/app/plextraktsync/commands/sync.py", line 68, in sync
    runner.sync(walker=w, dry_run=config.dry_run)
  File "/app/plextraktsync/sync.py", line 66, in sync
    self.sync_collection(movie, dry_run=dry_run)
  File "/app/plextraktsync/sync.py", line 127, in sync_collection
    m.add_to_collection()
  File "/app/plextraktsync/media.py", line 127, in add_to_collection
    self.trakt_api.add_to_collection(self.trakt, self.plex)
  File "/app/plextraktsync/trakt/TraktApi.py", line 182, in add_to_collection
    **pm.to_json(),
      ^^^^^^^^^^^^
  File "/app/plextraktsync/plex/PlexLibraryItem.py", line 325, in to_json
    "resolution": self.resolution,
                  ^^^^^^^^^^^^^^^
  File "/app/plextraktsync/plex/PlexLibraryItem.py", line 209, in resolution
    stream = self.video_streams[0]
             ^^^^^^^^^^^^^^^^^^
  File "/app/plextraktsync/plex/PlexLibraryItem.py", line 161, in video_streams
    return self.item.videoStreams()
           ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/plexapi/video.py", line 105, in videoStreams
    self.reload()
  File "/usr/local/lib/python3.11/site-packages/plexapi/base.py", line 368, in reload
    return self._reload(key=key, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/plexapi/base.py", line 377, in _reload
    data = self._server.query(key)
           ^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/plexapi/server.py", line 745, in query
    response = method(url, headers=headers, timeout=timeout, **kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests_cache/session.py", line 103, in get
    return self.request('GET', url, params=params, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests_cache/session.py", line 159, in request
    return super().request(method, url, *args, headers=headers, **kwargs)  # type: ignore
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests/sessions.py", line 587, in request
    resp = self.send(prep, **send_kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests_cache/session.py", line 206, in send
    response = self._send_and_cache(request, actions, cached_response, **kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests_cache/session.py", line 230, in _send_and_cache
    response = super().send(request, **kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests/sessions.py", line 701, in send
    r = adapter.send(request, **kwargs)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/requests/adapters.py", line 578, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.11.120', port=32400): Read timed out. (read timeout=30)

Expected behavior

Finish the sync

Steps to reproduce the behavior

Restarted a few times. Re-run. Same prob happens every time

Inspect of problematic items

No response

Workarounds

No response

Install method

docker-compose

Config file contents

No response

Version

0.25.17

Python Version

Don't know

Operating System and Version

Unraid docker container

The text was updated successfully, but these errors were encountered:

simonc56 · 2023-04-16T09:59:12Z

Duplicate of #956

add_to_collection() requires item resolution and it fails to reload Plex item to get the video_streams

simonc56 · 2023-04-16T10:04:10Z

@steve1977 can you try to disable collection :

sync:
  plex_to_trakt:
    collection: false

glensc · 2023-04-16T19:27:48Z

or set bigger plex timeout:

plex:
  timeout: 300

is the crash every time the same item? progressbar number could indicate that.

steve1977 · 2023-04-17T15:23:55Z

@steve1977 can you try to disable collection :
sync:
  plex_to_trakt:
    collection: false

This works in the way that it runs through and completes the sync.

However, the sync doesn't seem to work. Not all my Plex movies are marked as "collected" in Trakt. Not sure how to best troubleshoot what is working / not working. Any suggestions?

simonc56 · 2023-04-17T17:29:28Z

Not all my Plex movies are marked as "collected" in Trakt.

Of course, is was just for the test. We're trying to narrow down the problem. Seems to be related to collection.

Enable debug, run a sync, then read the lines before the crash to find the problematic movie and inspect it.

steve1977 · 2023-04-18T15:34:33Z

I changed collection back to true and also set debug log to true. Unfortunately, now it doesn't work anymore. Log below:

2023-04-18 23:31:56,350 DEBUG[trakt.core]:RESPONSE [get] (https://api-v2launch.trakt.tv/users/likes/lists?limit=1000): <Response [200]>
2023-04-18 23:31:56,351 DEBUG[trakt.core]:get: https://api-v2launch.trakt.tv/lists/6167922
2023-04-18 23:31:56,351 DEBUG[trakt.core]:method, url :: get, https://api-v2launch.trakt.tv/lists/6167922
2023-04-18 23:31:56,353 DEBUG[requests_cache.policy.actions]:Cache directives from request headers: CacheDirectives()
2023-04-18 23:31:56,354 DEBUG[requests_cache.policy.actions]:Pre-read cache checks: Passed
2023-04-18 23:31:56,362 DEBUG[requests_cache.policy.actions]:Post-read cache actions: CacheActions(expire_after=-1)
2023-04-18 23:31:56,363 DEBUG[trakt.core]:RESPONSE [get] (https://api-v2launch.trakt.tv/lists/6167922): <CachedResponse [200]: created: 2023-01-26 12:39:23 CST, expires: N/A (fresh), size: 437 bytes, request: GET https://api-v2launch.trakt.tv/lists/6167922>
2023-04-18 23:31:56,364 ERROR[PlexTraktSync]:UserList.__new__() missing 1 required positional argument: 'share_link'
Traceback (most recent call last):
  File "/app/plextraktsync/cli.py", line 25, in wrap
    cmd(*args, **kwargs)
  File "/app/plextraktsync/commands/sync.py", line 68, in sync
    runner.sync(walker=w, dry_run=config.dry_run)
  File "/app/plextraktsync/sync.py", line 61, in sync
    listutil.addList(lst["listid"], lst["listname"])
  File "/app/plextraktsync/trakt_list_util.py", line 95, in addList
    self.lists.append(TraktList(listid, listname))
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/plextraktsync/trakt_list_util.py", line 40, in __init__
    userlist = LazyUserList._get(listname, listid)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/trakt/core.py", line 558, in inner
    return generator.send(json_data)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/plextraktsync/trakt_list_util.py", line 29, in _get
    ulist = cls(creator=data['user']['username'], **data)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
TypeError: UserList.__new__() missing 1 required positional argument: 'share_link'

glensc · 2023-04-18T17:13:53Z

doh! use the serach luke!

https://github.com/Taxel/PlexTraktSync/search?q=%22share_link%22

glensc · 2023-04-18T17:14:55Z

also, edit your post and put log pastes between code fence blocks:

https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks

simonc56 · 2023-04-18T19:50:46Z

now it doesn't work anymore

remove cache, update to 0.26.1 and try again

And you ask suggestions but you didn't even answer to #1455 (comment)...

steve1977 · 2023-04-23T00:20:36Z

I had changed the timeout from 30 to 300, but it didn't seem to work. In the log, it still seems to apply 30 timeout although the config files reflects my change to 30.

Deleting the cache makes it run again, but it still gets stuck and stops after a few movies. Let me attach an updated log that may help troubleshooting. Thanks for your help!

https://pastebin.com/miV4XJe0

simonc56 · 2023-04-23T09:48:38Z

adamus1red#1

simonc56 · 2023-04-23T09:51:31Z

Can you show output of:
plextraktsync inspect 1042314

steve1977 · 2023-04-23T10:07:21Z

Here we go: https://pastebin.com/f368jp2S

glensc · 2023-04-25T08:00:44Z

@steve1977 ignored:

add_to_collection : Plex ReadTimeout #1455 (comment)

steve1977 · 2023-05-06T01:30:37Z

Sorry, I had been on holidays.

Unfortunately, I still cannot finish the sync. Updated debug log is attached.

https://pastebin.com/xy9YZC4v

I didn't ignore, but not sure how I select the code blocks in pastebin?

glensc · 2023-05-06T18:50:15Z

unclear what is in that paste? what version? what is config?
you select Edit to your post (three dots of your comment) and do as written in the documentation: https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks#fenced-code-blocks

steve1977 · 2023-05-06T23:31:12Z

PlexTraktSync [0.26.4]
Config: https://pastebin.com/XhZ4DVV0

I'll try to make the edit above.

glensc · 2023-07-31T23:19:42Z

paste expired. post to github instead of third party site. (it accepts .txt extension files. just drag them to text area)

Try to update to last version 0.26.10 and set plex timeout to 300, then give full log.

steve1977 · 2023-08-05T12:02:36Z

plextraktsync.log

Thanks. Deleted the cache and updated the docker container. Unfortunately, it seems not to connect. I think I need to wipe some more cache somewhere?

codevski · 2023-08-18T12:26:11Z

keeping an eye out on this, seems like having add_collection false it works fine but times out when having it on true... Happy to also share the logs from the last adding to collection... config also has it set to 300

logs.txt

Edit: What I noticed is that if I manually add the collection of the failed episode it continues, unfortunately it does find another to fail on hrmmm

steve1977 · 2023-08-19T12:03:23Z

I wiped the contgainer and reinstalled. Increased timeout to 300. Unfortunately, still not working. Log attached.
[2023-08-19 195555,680 INFOPlexTrak.txt

glensc · 2023-08-23T20:49:42Z

The log shows your timeout is still 30s:

requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.11.120', port=32400): Read timed out. (read timeout=30)

Refer to python-plex documentation how to change defaults, if plextraktsync config is not working:

https://python-plexapi.readthedocs.io/en/latest/configuration.html

glensc · 2023-08-23T20:53:37Z

Seems the problem is that each query method takes own timeout parameter, or uses global:

https://github.com/pkkid/python-plexapi/blob/a7d29a3638bdbec6e223c373a47aeb36a2e60bd5/plexapi/server.py

and the global comes from config:

https://github.com/pkkid/python-plexapi/blob/a7d29a3638bdbec6e223c373a47aeb36a2e60bd5/plexapi/__init__.py#L20

EDIT: Reported to PlexAPI:

Respect timeout from server pkkid/python-plexapi#1225

glensc · 2023-08-23T20:59:56Z

Actually, we patch the global TIMEOUT:

PlexTraktSync/plextraktsync/plex/PlexServerConnection.py

Line 33 in 53be5b8

plexapi.TIMEOUT = self.timeout

so, it should have worked...

steve1977 · 2023-08-25T01:23:25Z

I double-checked and yet again made sure the timeout has been set to 300. I re-ran and it still errors our and says timeout is 30. See below. What else can I provide to trouble-shoot?

ReadTimeout: HTTPConnectionPool(host='192.168.11.120', port=32400): Read timed out. (read timeout=30)
Error: Error running sync command: HTTPConnectionPool(host='192.168.11.120', port=32400): Read timed out. (read timeout=30)

glensc · 2023-08-28T02:20:04Z

I already wrote how:

add_to_collection : Plex ReadTimeout #1455 (comment)

or modify plexapi __init.py__ manualy

cenunix · 2023-08-29T13:34:45Z

hey @glensc how can i get around this when using docker? it doesnt seem to read .config/plexapi even when passing the environment variable for PLEXAPI_CONFIG_PATH in the docker-compose file. Any help would be appreciated, thanks

cenunix · 2023-08-29T21:44:10Z

update, this inside my docker compose seems to have done the trick

environment:
      - PLEXAPI_PLEXAPI_TIMEOUT=300

glensc · 2023-08-30T20:03:17Z

Since workaround is found, closing.

steve1977 · 2023-08-31T03:53:12Z

It still does not work for me as I am using Unraid docker (as many of us), where the work-around does not apply :-( Docker compose cannot be edited.

cenunix · 2023-08-31T04:52:17Z

It still does not work for me as I am using Unraid docker (as many of us), where the work-around does not apply :-( Docker compose cannot be edited.

I'm unfamiliar with unraid, @glensc submitted a fix for the configuration issue regarding the timeout value. Not sure when that will be usable but that should solve the issue for you.

glensc · 2023-08-31T17:21:45Z

@cenunix workaround is to add env variable. I'm sure you can still do the same for Unraid

glensc · 2023-08-31T17:21:59Z

plexapi fix merged to this repo:

Bump plexapi from 4.15.0 to 4.15.1 #1564

glensc · 2023-08-31T17:25:07Z

it's included in 0.27.1 release

glensc · 2023-08-31T17:26:31Z

And in any case:

HTTPConnectionPool(host='192.168.11.120', port=32400): Read timed out.

is error from plex server. check plex media server logs.

steve1977 · 2023-09-02T05:20:47Z

Very cool, working now, thanks for the fix!

danielsteiner · 2023-11-29T13:12:32Z

update, this inside my docker compose seems to have done the trick
environment:
      - PLEXAPI_PLEXAPI_TIMEOUT=300

Neither this nor setting the timeout to 300 in my config.yml had any effect, in both cases, the timeout occurs after 30 seconds when I am syncing my collection.

Only syncing the watched items seems to work.

Edit: Nevermind. After I synced the watch state, collections started to work again.

simonc56 changed the title ~~Sync does not complete~~ add_to_collection : Plex ReadTimeout Apr 16, 2023

simonc56 added the bug Something isn't working label Apr 17, 2023

simonc56 mentioned this issue Apr 24, 2023

Add timeout to Plex server connection #1466

Merged

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simonc56 mentioned this issue Jun 22, 2023

Plex add_to_collection : Read timed out #1504

Closed

3 tasks

simonc56 mentioned this issue Jul 8, 2023

Issues with container crashing randomly #1523

Closed

3 tasks

glensc mentioned this issue Aug 23, 2023

Respect timeout from server pkkid/python-plexapi#1225

Closed

cenunix mentioned this issue Aug 29, 2023

Crash during sync : Read timed out. (read timeout=30) #956

Closed

glensc closed this as completed Aug 30, 2023

simonc56 mentioned this issue Oct 25, 2023

Plextrakt sync erroring out since oct 22nd #1619

Closed

3 tasks

add_to_collection : Plex ReadTimeout #1455

add_to_collection : Plex ReadTimeout #1455

Comments

steve1977 commented Apr 16, 2023 • edited Loading

Confirmation

The problem

Error trace / logs

Expected behavior

Steps to reproduce the behavior

Inspect of problematic items

Workarounds

Install method

Config file contents

Version

Python Version

Operating System and Version

simonc56 commented Apr 16, 2023

simonc56 commented Apr 16, 2023

glensc commented Apr 16, 2023

steve1977 commented Apr 17, 2023

simonc56 commented Apr 17, 2023

steve1977 commented Apr 18, 2023 • edited Loading

glensc commented Apr 18, 2023

glensc commented Apr 18, 2023

simonc56 commented Apr 18, 2023 • edited Loading

steve1977 commented Apr 23, 2023

simonc56 commented Apr 23, 2023

simonc56 commented Apr 23, 2023

steve1977 commented Apr 23, 2023

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glensc commented Apr 25, 2023

steve1977 commented May 6, 2023

glensc commented May 6, 2023

steve1977 commented May 6, 2023

glensc commented Jul 31, 2023

steve1977 commented Aug 5, 2023

codevski commented Aug 18, 2023 • edited Loading

steve1977 commented Aug 19, 2023

glensc commented Aug 23, 2023

glensc commented Aug 23, 2023 • edited Loading

glensc commented Aug 23, 2023

steve1977 commented Aug 25, 2023

glensc commented Aug 28, 2023

cenunix commented Aug 29, 2023

cenunix commented Aug 29, 2023 • edited by glensc Loading

glensc commented Aug 30, 2023

steve1977 commented Aug 31, 2023

cenunix commented Aug 31, 2023 • edited Loading

glensc commented Aug 31, 2023

glensc commented Aug 31, 2023

glensc commented Aug 31, 2023

glensc commented Aug 31, 2023

steve1977 commented Sep 2, 2023

danielsteiner commented Nov 29, 2023 • edited Loading

steve1977 commented Apr 16, 2023 •

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steve1977 commented Apr 18, 2023 •

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simonc56 commented Apr 18, 2023 •

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codevski commented Aug 18, 2023 •

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glensc commented Aug 23, 2023 •

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cenunix commented Aug 29, 2023 •

edited by glensc

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danielsteiner commented Nov 29, 2023 •

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