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DOCS-868 - Free tier plan deprecation (#5345)
* DOCS-868 - Free tier plan deprecation * Update docs/alerts/webhook-connections/opsgenie.md * Update docs/integrations/security-threat-detection/threat-intel-quick-analysis.md * Update docs/integrations/security-threat-detection/threat-intel-quick-analysis.md * Update docs/integrations/security-threat-detection/threat-intel-quick-analysis.md * Update docs/integrations/security-threat-detection/threat-intel-quick-analysis.md * Update docs/integrations/security-threat-detection/threat-intel-quick-analysis.md * missing backticks * fix error * edits per PLG team * fix per MS * round 1 - reverts * Update docs/alerts/webhook-connections/opsgenie-legacy.md * Update docs/alerts/monitors/overview.md * Update docs/alerts/webhook-connections/opsgenie.md * Update docs/get-started/sign-up.md * round 2- revert * Update docs/manage/manage-subscription/cloud-flex-legacy-accounts.md * Update docs/manage/ingestion-volume/log-ingestion.md * Update docs/manage/manage-subscription/close-cancel-sumo-account.md * Update docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md * Update docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md * revert round 3 * Update create-lookup-table.md * Update set-time-range.md * Update overview.md * Update opsgenie-legacy.md * Update opsgenie.md * Update apps-integrations.md * Update docs/manage/manage-subscription/upgrade-account/upgrade-cloud-flex-legacy-account.md * Update index.md * Update usage-management.md * revert
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docs/get-started/sign-up.md

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@@ -7,9 +7,7 @@ description: Learn how to sign up with Sumo Logic and create your account.
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import useBaseUrl from '@docusaurus/useBaseUrl';
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Sumo Logic provides everything you need to conduct real-time forensics and log management for all of your IT data—without the hassle of managing or scaling hardware or storage. Start your 30-day trial and explore the full capabilities of our Sumo Logic Log Analytics Platform, including elastic scalability and powerful analytics.
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After your trial, your account will automatically convert to a [Free account](#upgrade-or-continue-with-free-account), allowing you to continue with limited features. You can [upgrade to a paid plan](https://www.sumologic.com/pricing) at any time to unlock premium features. Choose to sign up through [Sumo Logic](#sign-up-through-sumo-logic) or the [AWS Marketplace](#sign-up-through-aws-marketplace) and start using Sumo Logic in minutes.
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Sumo Logic provides everything you need to conduct real-time forensics and log management for all of your IT data without the hassle of managing or scaling hardware or storage. Start your 30-day trial and explore the full capabilities of our Sumo Logic Log Analytics Platform, including elastic scalability and powerful analytics. Sign up through the [Sumo Logic website](#sign-up-through-sumo-logic) or the [AWS Marketplace](#sign-up-through-aws-marketplace) and start using Sumo Logic in minutes.
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## Sign up through Sumo Logic
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1. Click **Continue with Google** and select a Google account to use.
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1. Fill out the **Complete Your Account** form, then click **Activate**.
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1. Follow the setup guide to install a data collector and start ingesting data.
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1. Follow the setup guide to install a data collector, apps, and start ingesting data. [Learn more](#what-to-expect-after-activation).
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### Register using your email address
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:::note
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The activation link expires after 3 days. If it expires, you’ll need to complete the sign-up process again.
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:::
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1. Fill out the **Complete Your Account** form, then click **Activate**.
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1. Open the activation email and click **Activate Now**. (If you do not see it, check your spam and trash folders.)
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1. Fill out the **Activate Your Account** form, then click **Activate**.
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1. Follow the setup guide to install a data collector, apps, and start ingesting data. [Learn more](#what-to-expect-after-activation).
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## Sign in to Sumo Logic
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Once you're registered for an account, you can sign in using your Google SSO, email address and password, or-if configured by your organization-an [identity provider](/docs/manage/security/saml).
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### Set up data collection
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The first step is collecting data. Our [Kickstart Data](/docs/get-started/quickstart/#getting-started-with-kickstart-data-in-your-trial) provides preloaded sample data and dashboards, giving you an easy way to explore Sumo Logic’s features like log search and alerts before setting up your own data. It’s perfect for getting familiar with our platform and evaluating its capabilities.
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To start collecting your own data:
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1. Select the platform you want to collect data from (AWS, Kubernetes, Linux, Windows, or macOS). This will install the OpenTelemetry collector and relevant dashboards.<br/><img src={useBaseUrl('img/get-started/data-onboarding.png')} alt="Data onboarding screen showing platform collection options like AWS, Kubernetes, Windows, macOS" style={{border: '1px solid gray'}} width="600" />
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1. For AWS, deploy a single account with a CloudFormation Template, CLI, or Terraform. For Kubernetes, Linux, Windows, or macOS, run the provided command in your Terminal or PowerShell. When the installation is complete, click **Start using Sumo**.
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Your data will start flowing in a couple of minutes. Next, you'll be taken to a step-by-step onboarding guide, where you can visualize your data via dashboards, run your first log search, set up alerts, install apps, and more.
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Alternatively, you can skip setup for now and browse our [App Catalog](/docs/integrations) to install prebuilt apps with easy-to-follow setup guides.
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### Upgrade or continue with Free account
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After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.
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<details>
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<summary>What's the difference between a Trial and a Free account?</summary>
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### Upgrade your account
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With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.
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During your trial, you’ll have full access to our Enterprise plan, giving you the opportunity to explore the full range of Sumo Logic's powerful features.
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| | Trial account | Free account
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|:------------|:---------------|:------------
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| Data volume daily | 1GB | 500MB
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| Users | Up to 20 | Up to 3
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| Data Retention <sup>1</sup>| 30 days | 7 days
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| Metrics <sup>2</sup> | &#9989; | &#10060;
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| Data Forwarding <sup>3</sup> | &#9989; | &#10060;
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| Real-time Alerts <sup>4</sup> | &#9989; | &#10060;
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| Feature | Trial account |
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|:--------------------------------|:--------------------|
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| **Data volume daily** | 1GB |
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| **Users** | Up to 20 |
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| **Data retention** <sup>1</sup> | 30 days |
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| **Metrics** <sup>2</sup> | &#9989; |
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| **Data forwarding** <sup>3</sup> | &#9989; |
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| **Real-time alerts** <sup>4</sup> | &#9989; |
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<sup>1</sup> Data uploaded to the Sumo Logic Cloud.<br/>
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<sup>2</sup> Search through and visualize your data in near real-time, with up to 1000 data points per minute.<br/>
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<sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
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<sup>4</sup> Notifies you in real-time when errors occur on your systems.
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</details>
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For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
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Once your trial ends, you'll need to upgrade to a paid plan to continue using premium features. Below is an overview of the available options. For detailed pricing and plan information, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
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#### Essentials plans
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Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team.
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With our self-service checkout, you can upgrade to an Essentials plan in just minutes using a credit card—no need to contact Sales.
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- [Learn how to upgrade your plan with Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account).
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- [Learn how to upgrade your plan with Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account).
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- [Upgrade a Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account)
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- [Upgrade a Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account)
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<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />
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<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.jpg')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />
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#### Enterprise plans
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1. The **Upgrade** button is visible if you have an active AWS account for which upgrades are permitted.
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1. On the upgrade request form, enter the Log Ingest level you want to upgrade to. Within 24 to 48 hours, your account will be updated to reflect the change. Once the account is upgraded, the AWS Marketplace will be notified of the change.
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#### Cancelling
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To cancel an auto-renewal subscription, you can do this through the AWS Marketplace under **Manage subscriptions**.
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An account that is within its limits is defined as using Reserved Capacity. After your trial, if you've signed up for auto-renewal, you will be billed for your plan’s daily ingest data volume.
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- If the billing cycle is 30 days, the Reserved Capacity is 300GB.
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- If the billing cycle is 31 days, the Reserved Capacity is 310GB.
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#### Cancelling
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To cancel an auto-renewal subscription, you can do this through the AWS Marketplace under **Manage subscriptions**.
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## What to expect after activation
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Once your account is activated—whether you signed up via the Sumo Logic website or AWS Marketplace—you’ll be guided through a personalized onboarding experience. Head to the [Quickstart guide](/docs/get-started/quickstart) to begin your Sumo Logic journey.
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Once your account is activated—whether you signed up via the Sumo Logic website or AWS Marketplace—you’ll be guided through our personalized onboarding experience. Head to the [Quickstart guide](/docs/get-started/quickstart) to begin your Sumo Logic journey.
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You’ll walk through step-by-step instructions to:
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Once your account is activated, check out the [Quickstart guide](/docs/get-started/quickstart) to begin your Sumo Logic journey. You'll walk through a step-by-step onboarding experience where you can explore preloaded Kickstart Data, try out log search and alerts, visualize data through sample dashboards, install apps, and prepare to ingest your own data—all without any setup required. Whether you're new to Sumo Logic or evaluating its features, this hands-on guide will help you quickly understand the platform's value.
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### Upgrade or continue with Free account
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After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.
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### Sign in to Sumo Logic
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<details>
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<summary>What's the difference between a Trial and a Free account?</summary>
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Once you're registered for an account, you can sign in using Google SSO, your email address and password, or—if configured by your organization—an [identity provider](/docs/manage/security/saml).
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With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.
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| | Trial account | Free account
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|:------------|:---------------|:------------
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| Data volume daily | 1GB | 500MB
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| Users | Up to 20 | Up to 3
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| Data Retention <sup>1</sup>| 30 days | 7 days
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| Metrics <sup>2</sup> | &#9989; | &#10060;
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| Data Forwarding <sup>3</sup> | &#9989; | &#10060;
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| Real-time Alerts <sup>4</sup> | &#9989; | &#10060;
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<sup>1</sup> Data uploaded to the Sumo Logic Cloud.<br/>
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<sup>2</sup> Search through and visualize your data in near real-time, with up to 1000 data points per minute.<br/>
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<sup>4</sup> Notifies you in real-time when errors occur on your systems.
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</details>
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For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Plan](/docs/manage/manage-subscription).
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Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team.
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### Set up data collection
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- [Learn how to upgrade your plan with Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account).
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- [Learn how to upgrade your plan with Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account).
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When you're ready to collect your own data:
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<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />
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1. Choose your platform: AWS, Kubernetes, Linux, Windows, or macOS. This installs the OpenTelemetry collector and relevant dashboards.<br/><img src={useBaseUrl('img/get-started/data-onboarding.png')} alt="Data onboarding screen showing platform collection options like AWS, Kubernetes, Windows, macOS" style={{border: '1px solid gray'}} width="600" />
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2. For AWS, deploy a single account using a CloudFormation Template, CLI, or Terraform. For Kubernetes, Linux, Windows, or macOS, run the provided install command in your Terminal or PowerShell.
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Once installation is complete, click **Start using Sumo**. Your data will begin flowing within a few minutes, and you’ll be guided through a step-by-step onboarding to visualize data in dashboards, run log searches, set up alerts, and more.
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If the Essentials plan doesn’t fully meet your needs and you’re interested in exploring further options like Cloud SIEM, contact [Sales](https://www.sumologic.com/contact-us/) to upgrade to an Enterprise plan. Our team is here to help you find the best fit for your organization.
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Alternatively, you can skip setup and browse our [App Catalog](/docs/integrations) to explore prebuilt apps with guided installation.<br/><img src={useBaseUrl('img/get-started/data-onboarding.png')} alt="Data onboarding screen showing platform collection options like AWS, Kubernetes, Windows, macOS" style={{border: '1px solid gray'}} width="600" />
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## Additional information
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## Additional resources
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* [Sumo Logic Quickstart Guide](/docs/get-started/quickstart)
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* [Sumo Logic Onboarding Checklists](/docs/get-started/onboarding-checklists)

docs/integrations/amazon-aws/threat-intel.md

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The Threat Intel for AWS App correlates Sumo Logic [threat intelligence](/docs/security/threat-intelligence/) data with your AWS log data, allowing for real-time security analytics to help detect threats in your environment and protect against cyber-attacks. The Threat Intel for AWS App scans your AWS CloudTrail, AWS ELB and AWS VPC Flow logs for threats based on IP address.
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The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professions accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
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The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
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The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professions accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
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The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
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Now that you have set up collection, install the Sumo Logic App for Threat Intel for AWS to use the preconfigured searches and [Dashboards](/docs/integrations/amazon-aws/threat-intel#viewing-threat-intel-dashboards) that provide insight into your data.
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docs/manage/manage-subscription/close-cancel-sumo-account.md

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Deleting your organization is permanent and removes all users, data, and the account itself. **This action cannot be undone.**
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To cancel a paid Sumo Logic account, such as Essentials or Enterprise, submit a request to [Sumo Logic Support](https://support.sumologic.com/support/s). Our team will process your request promptly.

docs/manage/manage-subscription/manage-billing-information.md

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The **Billing** page allows admin users to add or update the credit card information for self-service accounts. These are the accounts that have upgraded from a trial or free account with a credit card (self-service), using the in-product Upgrade feature.
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The **Billing** page allows admin users to add or update the credit card information for self-service accounts. These are the accounts that have upgraded from a Trial or Free account with a credit card (self-service), using the in-product Upgrade feature.
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All users who have Admin role privileges can manage the billing information for Sumo Logic. This includes the credit card number on file (monthly or annual payment), as well as the billing address and contact information.
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docs/manage/manage-subscription/upgrade-account/index.md

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<p>Learn how to upgrade a Cloud Flex legacy account.</p>
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</div>

docs/manage/manage-subscription/upgrade-account/upgrade-credits-account.md

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Looking to cancel your Sumo Logic subscription? See [Close or Cancel a Sumo Logic Account](/docs/manage/manage-subscription/close-cancel-sumo-account).

docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account.md

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<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.jpg')} alt="Sumo Logic Essentials upgrade plans" style={{border: '1px solid gray'}} width="700" />
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docs/manage/manage-subscription/usage-management.md

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As long as you are within the limits of each budget type, usage will be attributed independently to each budget type. If you exceed any one budget type, the action for that budget will be applied. But usage will still be reported to other budgets if they have available capacity. For example, if the daily limit and monthly limit is set to 100GB and 300GB respectively, and if you have used 50 GB of your daily limit, then this usage will be reported to both the daily and monthly budgets as long as they are within their capacity. The query budget only tracks the size in GB per query, so the user will still be within the query budget if the query size limit is not breached.
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