diff --git a/assets/js/sophia-chat.js b/assets/js/sophia-chat.js
index a58bb01..a4689c3 100644
--- a/assets/js/sophia-chat.js
+++ b/assets/js/sophia-chat.js
@@ -16,6 +16,8 @@
         return;
     }
 
+    var fallbackUrl = button.getAttribute('data-fallback-url') || chatUrl;
+
     function openChat() {
         var popup = window.open(
             chatUrl,
@@ -23,9 +25,9 @@
             'width=' + width + ',height=' + height + ',left=' + left + ',top=' + top + ',scrollbars=yes,resizable=yes'
         );
 
-        // Fallback: if popup blocked, navigate directly
+        // Fallback: if popup blocked, navigate to fallback URL (or chat URL if not set)
         if (!popup || popup.closed) {
-            window.location.href = chatUrl;
+            window.location.href = fallbackUrl;
         }
     }
 
diff --git a/sophia-chat.php b/sophia-chat.php
index f08b858..12e13fc 100644
--- a/sophia-chat.php
+++ b/sophia-chat.php
@@ -123,10 +123,12 @@ function sophia_chat_add_widget() {
 
     $chat_url = sophia_chat_get_chat_url();
     $icon_url = sophia_chat_get_icon_url();
+    $fallback_url = get_option('sophia_chat_fallback_url', '');
     ?>
     <!-- Sophia Chat Widget -->
     <button id="sophia-chat-bubble"
             data-chat-url="<?php echo esc_url($chat_url); ?>"
+            <?php if ($fallback_url) : ?>data-fallback-url="<?php echo esc_url($fallback_url); ?>"<?php endif; ?>
             aria-label="<?php esc_attr_e('Chat with Sophia', 'sophia-chat'); ?>"
             title="<?php esc_attr_e('Chat with Sophia', 'sophia-chat'); ?>">
     </button>
@@ -286,6 +288,7 @@ function sophia_chat_register_settings() {
     register_setting('sophia_chat_options', 'sophia_chat_visibility', 'sanitize_text_field');
     register_setting('sophia_chat_options', 'sophia_chat_page_ids', 'sanitize_text_field');
     register_setting('sophia_chat_options', 'sophia_chat_exclude_ids', 'sanitize_text_field');
+    register_setting('sophia_chat_options', 'sophia_chat_fallback_url', 'esc_url_raw');
 }
 add_action('admin_init', 'sophia_chat_register_settings');
 
@@ -400,6 +403,22 @@ class="regular-text"
                         </div>
                     </td>
                 </tr>
+
+                <!-- Fallback URL -->
+                <tr>
+                    <th scope="row">
+                        <label for="sophia_chat_fallback_url"><?php _e('Fallback Resources URL', 'sophia-chat'); ?></label>
+                    </th>
+                    <td>
+                        <input type="url"
+                               id="sophia_chat_fallback_url"
+                               name="sophia_chat_fallback_url"
+                               value="<?php echo esc_url(get_option('sophia_chat_fallback_url')); ?>"
+                               class="regular-text"
+                               placeholder="https://example.com/support-resources" />
+                        <p class="description"><?php _e('Optional: URL to alternative support resources if the chat popup is blocked. Leave empty to redirect to the chat URL directly.', 'sophia-chat'); ?></p>
+                    </td>
+                </tr>
             </table>
 
             <?php submit_button(); ?>