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ElasticSuite Loses Connection to OpenSearch During Reindexing in Magento 2.4 Enterprise #3379

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diazrma opened this issue Sep 12, 2024 · 2 comments

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@diazrma
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diazrma commented Sep 12, 2024

Preconditions
Magento Version: Magento 2.4 (Enterprise)
ElasticSuite Version: ElasticSuite 2.10.22.2 (Open Source)
Environment: Production

Steps to reproduce
Run the reindex process in Magento.
Observe the behavior between ElasticSuite and OpenSearch.
Check the logs for connection issues between ElasticSuite and OpenSearch.

Expected result
Reindexing completes without losing the connection between ElasticSuite and OpenSearch.

Actual result
ElasticSuite sometimes loses connection with OpenSearch during reindexing.
2024-09-12_08-13

@romainruaud
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hi @diazrma

are you running on Adobe Commerce Cloud ? Who's your hosting provider ?

@diazrma
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diazrma commented Sep 12, 2024

Good affernoon, @romainruaud
Yes is Adobe Commerce Cloud

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