Unable to Link with Plex Account

[preeefix]

tl;dr: Attempting to link Plex via the WebUI and ShokoDesktop fails.

Following the process documented in the docs, I'm getting the following errors in the logs and it doesn't give me the choice to select the server.

Attempting to perform the same action on Desktop results in the same error.

Server Version: 5.1.0.0
Web Version: 2.2.0
Desktop Version: 4.3.0.0

2025-02-02 17:40:23
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:24
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:24
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:25
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:25
Trace
Requesting from plex: GET https://plex.tv/users/account.json
2025-02-02 17:40:26
Trace
Got response: UnprocessableEntity
2025-02-02 17:40:26
Trace
Requesting from plex: GET https://plex.tv/users/account.json

[natyusha]

Do you happen to have 2FA on your Plex account? If so see if it works after disabling it or try appending the auth to the password. password2FA

Nvm, I tested it with 2FA and it is fine what I said above is irrelevant.

[kaigame]

How did you fix your issue? I'm having the same problem, with and without 2fa

[krbrs]

so mine was already linked and suddenly I had to relog again and getting the same error. I will try to find out what changed on the plex part but can't promise anything - maybe someone else knows what has changed in the last few months there on server side? Also happens on latest daily server + webui.

edit:

curl -H "X-Plex-Token: redacted" https://plex.tv/users/account.json
gives json output on shokoserver cli, so that works, if i copy the Token from XML details of a file on Plex web. need to investigate further on that part around the auth

[krbrs]

Possible fix pushed, was able to link on my dev instance after reverting the changes mentioned in my PR.