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We've found that if two servers have the same name in Service-Now but different OS's and different statuses we run into an issue where filtering isn't happening correctly.
We've found that if two servers have the same name in Service-Now but different OS's and different statuses we run into an issue where filtering isn't happening correctly.
Example:
smtp2 - Linux, retired
smtp2 - Windows, deployed
When filtering by production:&deployed we are still getting the smtp2 linux as an option even though the linux one is still an option.
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