[Android] "Failed to create recorder" on some Android devices

[cihadturhan]

Unity version

2022.3.22f1

Unity editor platform

macOS

AVPro Movie Capture edition

Full

AVPro Movie Capture Version

5.3.0-MOBILE

Which Android OS version(s) are you using?

11, 12, 13, 14

Which graphics API(s) are you using?

Vulkan

Hardware

Which capture component are you using?

Capture From Camera

Capture mode

Offline

Which output mode are you using?

Video file

Video codecs

H264

Audio source

Unity

Any other component configuration required to reproduce the issue.

No response

The issue

Hi,
Some android users get this error on their device. However, the error message is not explanatory.
The only error is [AVProMovieCapture] Failed to create recorder with no pre or post logs.

This happened 575 unique users with 1.3k events so it's not negligible.

Log output

This only happens user devices so I can't reproduce on my phones nor use debug mode to show more message.
Please add the error message from native caller.

[AVProMovieCapture] Failed to create recorder

[MorrisRH]

Failed to create recorder is typically due to the device running out of encoder resources. Are you starting a new capture very quickly after the previous one has finished?

If you could provide some details on how you're configuring the capture component and how you're using it we'll see if we can reproduce this here.