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This is a known bug, which happens due to Chess.com using a canvas to display the board, which is basically just an image. The userscript cannot parse the board layout from an image right now.
The site fails to calculate the best move when using the "Natural" Piece Animations (accessible within Board and Pieces) setting within chess.com
To Reproduce
Steps to reproduce the behavior:
Desktop:
The site will begin calculation correctly if using 'None', 'Slow', 'Medium', or 'Fast' ('Arcade' not tested).
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