Cannot login with chrome

[liamgibbins]

Can not login with chrome but can with anyother browser.

These credentials do not match our records
is what you get when you enter the correct username and password.

[JoshuaPaulBarnard]

Hi @liamgibbins,

Thank you for bringing this issue to our attention!

It sounds like you're experiencing problems logging in with Chrome, despite using the correct credentials. Sometimes, security extensions or JavaScript blockers can interfere with the login process. Could you please check if any of your Chrome extensions, particularly those related to security or privacy, might be blocking the login attempt?

Here are a few steps you can try:

1. Disable Extensions: Temporarily disable your Chrome extensions to see if one of them is causing the issue.
2. Clear Cache and Cookies: Clearing your browser's cache and cookies can resolve many login-related problems.
3. Incognito Mode: Try logging in using Chrome's incognito mode, which disables extensions by default.

If these steps don’t resolve the issue, please let us know, and we’ll be happy to investigate further.

Thanks again for your feedback and for supporting Presearch!