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[BUG] Error 500 on import #1595
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Hi, Just to be sure, did you restart the apache service after changing the setting ? Regards, |
Yes, I already try this. |
Same problem here. I tried restarting apache2 - it didn't solve the problem; |
Hi, Without logs from OCS_OPT_DBI_PRINT_ERROR won't be able to help much more. 500 errors on the agent are most of the time related to a datamodel mismatch. Regards, |
Hello everyone, sorry for the delay and thanks for the DBI_PRINT_ERROR tip. After that I realized that I had left the wrong server configuration, which was causing the error. So, I made the correction and everything worked correctly, at least for me. Thank you ^^ |
I'm facing the same problem here on a fresh installation using the same server and client versions as reported by @Parnoud. Checking the mysql's log files I come to conclusion that the 500 errors are indeed caused by model mismatch. What I can't understand is why it is happening and why OCS_OPT_DBI_PRINT_ERROR does not report any error. Regards, Anderson |
I try to add log on MariaDB but nothing i showing up. i'm thinking one or more value on my inventory is more longer than 255 Char maybe and the engine don't support that ? |
After update 2.12.2 issue is still here. i'm gonna try to add log on update.pm and inventory.pm to find why. |
Some Softwares Names in XML are longer than 255 char :
i look in database, Table sofware_name is a Varchar(255) :
Can we pass Type to "Text" or truncate to max 255 ? |
That was the issue, we create a "dirty fix" : we whange Can you provide use a real fix ? like i motion before ? |
OCS Inventory version
Version : 2.12.0
Client : 2.10.1.0
Describe the bug
I have 9000 host who update my OCS, some time few clients who get error in OCSinventory.log :
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
Serveur side i get :
Activity.log
Mon Mar 4 15:44:22 2024;12420;311;XX-2023-10-06-14-34-54;XX;OCS-NG_WINDOWS_AGENT_v2.10.1.0;session;started
Mon Mar 4 15:44:59 2024;12413;319;XX-2023-10-06-14-34-54;XX;OCS-NG_WINDOWS_AGENT_v2.10.1.0;session;found
Mon Mar 4 15:44:59 2024;12413;104;XX-2023-10-06-14-34-54;XX;OCS-NG_WINDOWS_AGENT_v2.10.1.0;inventory;incoming
Mon Mar 4 15:44:59 2024;12413;515;XX-2023-10-06-14-34-54;XX;OCS-NG_WINDOWS_AGENT_v2.10.1.0;end;error
Nothing in error.log
i try to set OCS_OPT_DBI_PRINT_ERROR to 1 but i get nothing ?
I try to do a local export from a client (XML + OCS file) with ocsinventory-injector.pl i get ERROR: 500 Internal Server Error
i try with 0 plugin client side, same issue.
Where i can find more log for debug this issue ? what does ocsinventory-log.pl do ? does is print more log than the others ?
i try to look if /usr/local/share/perl/5.32.1/Apache/Ocsinventory.pm is the good one :
$Apache::Ocsinventory::VERSION = '2.12.0';
$Apache::Ocsinventory::MAJOR_VERSION = '2';
$Apache::Ocsinventory::MINOR_VERSION = '12';
$Apache::Ocsinventory::BUILD_VERSION = '850';
$XML::Simple::PREFERRED_PARSER = 'XML::Parser';
Expected behavior
No error for inventory import
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