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Inventory by SNMP Inventory happening, XML sent but data is not inserted into the database and no error is displayed. #459

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grcamposdev opened this issue May 31, 2024 · 0 comments

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@grcamposdev
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grcamposdev commented May 31, 2024

General information

Operating system: Ubuntu 22.04.04
PHP Version: 8.1.2
Web Server: Apache/2.4.52 (Ubuntu)

Server information

Perl version: 5, version 34, subversion 0 (v5.34.0)
MySQL/Mariadb/Percona version: 10.6.16-MariaDB-0ubuntu0.22.04.1

OCS inventory information

Ocs server version: 2.12.1

Problem's description

Problem: SNMP inventory does not appear in the database after sending xml.

LINUX AGENT SCAN

When performing the SNMP scan, the agent can list the devices and their properties. However, when sending the XML at the end of the scan, the data is not stored in the database, but it is possible to see the data in the XML generated by the agent.

Note: there are no errors in the webserver, bank or OCS agent logs.

Below is a screenshot of the agent being executed

SNMP_SCAN

SNMP_XML

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