cloudflare dns failes due to missing (yet installed) cloudflare pip package/module

[zaourzag]

Checklist

• Have you pulled and found the error with jc21/nginx-proxy-manager:latest docker image?
  • Yes
• Are you sure you're not using someone else's docker image?
  • Yes
• Have you searched for similar issues (both open and closed)?
  • Yes

Describe the bug
since today, the cloudflare dns provider fails to work. certbot is unable to find the CloudFlare module causing it to fail.
relevant error code:

Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /tmp/certbot-log-mk3d3cri/log or re-run Certbot with -v for more details.
The 'certbot_dns_cloudflare._internal.dns_cloudflare' plugin errored while loading: No module named 'CloudFlare'. You may need to remove or update this plugin. The Certbot log will contain the full error details and this should be reported to the plugin developer.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /tmp/certbot-log-7a7w849t/log or re-run Certbot with -v for more details.
ERROR: Could not find a version that satisfies the requirement acme== (from versions: 0.0.0.dev20151006, 0.0.0.dev20151008, 0.0.0.dev20151017, 0.0.0.dev20151020, 0.0.0.dev20151021, 0.0.0.dev20151024, 0.0.0.dev20151030, 0.0.0.dev20151104, 0.0.0.dev20151107, 0.0.0.dev20151108, 0.0.0.dev20151114, 0.0.0.dev20151123, 0.0.0.dev20151201, 0.1.0, 0.1.1, 0.2.0, 0.3.0, 0.4.0, 0.4.1, 0.4.2, 0.5.0, 0.6.0, 0.7.0, 0.8.0, 0.8.1, 0.9.0, 0.9.1, 0.9.2, 0.9.3, 0.10.0, 0.10.1, 0.10.2, 0.11.0, 0.11.1, 0.12.0, 0.13.0, 0.14.0, 0.14.1, 0.14.2, 0.15.0, 0.16.0, 0.17.0, 0.18.0, 0.18.1, 0.18.2, 0.19.0, 0.20.0, 0.21.0, 0.21.1, 0.22.0, 0.22.1, 0.22.2, 0.23.0, 0.24.0, 0.25.0, 0.25.1, 0.26.0, 0.26.1, 0.27.0, 0.27.1, 0.28.0, 0.29.0, 0.29.1, 0.30.0, 0.30.1, 0.30.2, 0.31.0, 0.32.0, 0.33.0, 0.33.1, 0.34.0, 0.34.1, 0.34.2, 0.35.0, 0.35.1, 0.36.0, 0.37.0, 0.37.1, 0.37.2, 0.38.0, 0.39.0, 0.40.0, 0.40.1, 1.0.0, 1.1.0, 1.2.0, 1.3.0, 1.4.0, 1.5.0, 1.6.0, 1.7.0, 1.8.0, 1.9.0, 1.10.0, 1.10.1, 1.11.0, 1.12.0, 1.13.0, 1.14.0, 1.15.0, 1.16.0, 1.17.0, 1.18.0, 1.19.0, 1.20.0, 1.21.0, 1.22.0, 1.23.0, 1.24.0, 1.25.0, 1.26.0, 1.27.0, 1.28.0, 1.29.0, 1.30.0, 1.31.0, 1.32.0, 2.0.0, 2.1.0, 2.2.0, 2.3.0, 2.4.0, 2.5.0, 2.6.0, 2.7.0, 2.7.1, 2.7.2, 2.7.3, 2.7.4, 2.8.0, 2.9.0, 2.10.0, 2.11.0)
ERROR: No matching distribution found for acme==

[notice] A new release of pip is available: 24.0 -> 24.1
[notice] To update, run: pip install --upgrade pip

    at /app/lib/utils.js:16:13
    at ChildProcess.exithandler (node:child_process:430:5)
    at ChildProcess.emit (node:events:519:28)
    at maybeClose (node:internal/child_process:1105:16)
    at ChildProcess._handle.onexit (node:internal/child_process:305:5)

before this i had been using the dns provider with no issues
Nginx Proxy Manager Version
v2.11.2

To Reproduce
Steps to reproduce the behavior:
generate a new ssl certificate using the cloudflare dns provider

Expected behavior
a certificate gets generated

Screenshots

Operating System
ubuntu 22.04

[LandonPatmore]

Same here. Seems rolling back to 2.11.1 doesn't seem to fix it either.

[zaourzag]

neither does deleting the local image and restarting it. I have made certs using cloudflare on this yesterday

[LandonPatmore]

I wonder if wiping the local storage may fix it? I didn't try that yet.

[LandonPatmore]

That didn't work either on 2.11.1.

[LandonPatmore]

Got a slightly different error:

The 'certbot_dns_cloudflare._internal.dns_cloudflare' plugin errored while loading: No module named 'CloudFlare'. You may need to remove or update this plugin. The Certbot log will contain the full error details and this should be reported to the plugin developer.

with no mention of acme==.

[ajunior84]

Same here. I'm trying with 2.11.x, 2.10.x and 2.9.x and it doesn't work either.

[LandonPatmore]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

[zaourzag]

ill give that a try!

[ajunior84]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

It works!

[zaourzag]

okay, now im going insane, i think. i did not have to do any of that, just went back to my old database.sqlite file and it worked just like that. i hate days like these. becuase you dont know what happened and what fixed it

[IoSonoPiero]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. `docker exec -it <name of container> /bin/bash`

2. Run `certbot` and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)

3. `pip uninstall certbot-dns-cloudflare`

4. Run `certbot` and see it does not error out

5. `pip install certbot-dns-cloudflare`

6. Run `certbot` and see it does not error out

7. Try creating a SSL cert and it should work

You saved me!
It worked!
Thanks!

[twilight7345]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. `docker exec -it <name of container> /bin/bash`

2. Run `certbot` and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)

3. `pip uninstall certbot-dns-cloudflare`

4. Run `certbot` and see it does not error out

5. `pip install certbot-dns-cloudflare`

6. Run `certbot` and see it does not error out

7. Try creating a SSL cert and it should work

Thank you so much, this was driving me nuts!

[challgren]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

Thank you for this fix, helped with my first installation

[danthonywalker]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. `docker exec -it <name of container> /bin/bash`

2. Run `certbot` and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)

3. `pip uninstall certbot-dns-cloudflare`

4. Run `certbot` and see it does not error out

5. `pip install certbot-dns-cloudflare`

6. Run `certbot` and see it does not error out

7. Try creating a SSL cert and it should work

Works like a charm! Thank you for this. I hope an update comes out soon to resolve it.

[Aerglonus]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

For future people, if for some reason this doesn't work try doing

pip uninstall certbot-dns-cloudflare
pip install --upgrade pip
and the reinstall the plugin but specify the version
pip install --force-reinstall "certbot-dns-cloudflare==2.11.0"
and restart the container.

For some reason even if you reinstall the plugin after upgrading pip it will always pull the version that it was installed.

[C0RS4]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

thank u so much! this really helps

[thefeli73]

The issue is the cloudflare-python package, version 3.x.x is incompatible with 2.x.x, which is pinned in certbot upstream, but not here in NPM it seems. Perhaps certbot needs to be bumped in NPM. This has been adressed in #3764, hopefully dev gets merged soon...

A more technically correct fix is only pinning the cloudflare package in the container using pip install --upgrade cloudflare==2.19.*

i.e.

1. docker exec -it <name of container> /bin/bash
2. pip install --upgrade cloudflare==2.19.*
3. Try creating a SSL cert and it should work

[F1zzyD]

The issue is the cloudflare-python package, version 3.x.x is incompatible with 2.x.x, which is pinned in certbot upstream, but not here in NPM it seems. Perhaps certbot needs to be bumped in NPM. This has been adressed in #3764, hopefully dev gets merged soon...

A more technically correct fix is only pinning the cloudflare package in the container using pip install --upgrade cloudflare==2.19.*

i.e.

1. `docker exec -it <name of container> /bin/bash`

2. `pip install --upgrade cloudflare==2.19.*`

3. Try creating a SSL cert and it should work

This does NOT work on NPM on v 2.11.1 and running the pip install.

[nixielectra]

5. pip install certbot-dns-cloudflare

Tried on 2.11.2 and works like a charm! thank you so much!

[AKSoapy29]

Got it to work! Using 2.11.1 (may work on latest, but I rolled back to 2.11.1 and it works).

Follow these steps:

1. docker exec -it <name of container> /bin/bash
2. Run certbot and see it errors out saying that cloudflare-dns plugin is causing an issue (this is to confirm you have the issue I was seeing that was fixed by this method)
3. pip uninstall certbot-dns-cloudflare
4. Run certbot and see it does not error out
5. pip install certbot-dns-cloudflare
6. Run certbot and see it does not error out
7. Try creating a SSL cert and it should work

Confirmed, this works on v2.11.2.