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incident-reporting.md

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Incident Reporting Procedures

If you experience or witness (or have experienced / have witnessed) violations of the Code of Conduct or have any other concerns, please notify the Nexosis Community moderators identified here, and/or submit an online report here. Anonymous reports are accepted. Reports can be made at any time, but it is preferable that they are received as close as possible to the time of the incident.

Code of Conduct violations can be reported by:

  • Submitting an online report form
  • Emailing the moderators alias, [email protected]
  • Contacting one of the moderators privately via email, by text or phone call, or in person.
  • Communicating with an event organizer, who may themselves be a moderator or will be in contact with a moderator “on call.”

Reports of Code of Conduct violations should include as many details as possible, for example:

  • Contact info for the reporter (unless anonymous)
  • Names (if known) or descriptions of people involved
  • When and where it happened
  • What happened
  • Additional context
  • Whether or not it is ongoing

The Nexosis Community prioritizes marginalized people’s safety over privileged people’s comfort. Our moderators reserve the right not to act on complaints regarding:

  • “Reverse”-isms, including “reverse racism,” “reverse sexism,” and “cisphobia.”
  • Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you.”
  • Verbal communication in a tone you don’t find pleasant (try focusing on responding to the content or disengaging instead).
  • Criticizing racist, sexist, cissexist, or otherwise oppressive behavior or assumptions.

The Nexosis Community moderators may reject any report believed to have been made in bad faith. Reports intended to silence legitimate criticism may be deleted without response.

When taking a private report, our community moderators will ensure you are safe and cannot be overheard. They may involve other moderators to ensure your report is managed properly. Once safe, we'll ask you to tell us about what happened. This can be upsetting, but we'll handle it as respectfully as possible, and you can bring someone to support you. You won't be asked to confront anyone, and we won't tell anyone who you are. Our team will be happy to help you contact venue security, local law enforcement, local support services, provide escorts, or otherwise assist you to feel safe. We value your participation in our community. Once again, we invite all those who participate in the Nexosis Community to help us create safe and positive community experiences for themselves and their fellow humans.