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F12 IEChooser - Network collection agent failed to start #282

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theohermitte opened this issue Oct 18, 2024 · 1 comment
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F12 IEChooser - Network collection agent failed to start #282

theohermitte opened this issue Oct 18, 2024 · 1 comment

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@theohermitte
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Hello !

I am trying to use IEChooser (F12) to track requests for a website in IE mode. This does not work on my computer : I can select the tab, navigate/edit the DOM, but the network tab itself is not working, I get an error "the network collection agent failed to start"
image

I also have an error that appears in the event viewer with the following message "Échec du démarrage de la session « DiagHubEtwSession.user_paged » avec l’erreur suivante : 0xC000009A". If I translate to english : "failed to start DiagHubEtwSession session with the following error : 0xC000009A"

I tried the following things (according to google searches) :

  • Using both 32 bit and 64 bit versions
  • Run the tool as both admin and normal user
  • Enable the diagnostic hub service
  • sfc /scannow
  • Probably some other things that I forgot to note

Can anyone help me ?
Thanks !

@theohermitte theohermitte added the bug Something isn't working label Oct 18, 2024
@leahmsft
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Thank you for reaching out. A different team at Microsoft is in charge of IEChooser so please reach out to Microsoft Support for help from the right team.

@leahmsft leahmsft removed the bug Something isn't working label Oct 21, 2024
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