Jovo offers easy analytics integrations and enhancements for Dashbot, Bespoken, Chatbase, and Botanalytics.
Jovo offers an abstraction layer for analytics integrations that allows you to add multiple analytics providers.
Analytics for your voice app can be added in your config.js file like this:
// @language=javascript
// src/config.js
module.exports = {
analytics: {
ServiceName: {
// Add configuration
},
},
// ...
};
// @language=typescript
// src/config.ts
const config = {
analytics: {
ServiceName: {
// Add configuration
},
},
// ...
};More detailed step-by-step guides for each service can be found in the Available Integrations section.
| Name | Description |
|---|---|
| Dashbot | Conversational Analytics |
| Bespoken | Voice App Logging and Monitoring |
| Chatbase | Virtual Agent Analytics |
| Botanalytics | Conversational Analytics |