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Authentication failed. invalid_state Please try again later #94

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prudente-pasquale opened this issue Sep 23, 2024 · 2 comments
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@prudente-pasquale
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Describe the bug
When I log on the website mermaidchart.com and I click every link inside of the menu on the top left related to my Mermaid account (Upgrade to Pro, Dashboard, Projects, Billing, Settings), I am always addressed to the webpage confluence.mermaidchart.com that displays the following error message:

Authentication failed.
invalid_state
Please try again later

To Reproduce
Steps to reproduce the behavior:

  1. Go to mermaidchart.com.
  2. Log in.
  3. Click on the Account icon on the top left.
  4. Click on Billing.

Expected behavior
I should be able to see my Billing section.

Screenshots
image
image

Desktop (please complete the following information):

  • Browser: Microsoft Edge for Business
  • Version: 128.0.2739.79 (Official build) (64-bit)

Additional context
I have tried using the official Confluence addon of Mermaid (marketplace.atlassian.com/apps/1234056/mermaid-chart-for-confluence) before doing the registration of my account on mermaidchart.com.

@jgreywolf
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@prudente-pasquale Are you able to click on Sign Out?

@prudente-pasquale
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Hello @jgreywolf

I was able to click on Sign Out and it seems the logout worked.

Then, I tried to sign in again and I got the same error message as soon as the login happened.

image

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2 participants