Magento 2 FAQ Extension allows the admin to set some questions related to the specific product or categories. The queries that are mostly in the customer’s mind before buying any product or related to the product mentioned in each FAQ section that solves most of the customer questions without giving any customer support.
- Time-saving process.
- No need to give customer support anytime.
- Customer can see all answer to their queries before putting anywhere through Magento 2 knowledge base.
- Product visibility will be increasing with FAQ.
- Set permission for which customer groups can access FAQ content.
- Provide customers with quick answers to common questions via different FAQ techniques.