Is there an existing issue for this?
Is your issue described in the documentation?
Is your issue present in the latest beta/pre-release?
Describe the Bug
Sunshine crashes with ACCESS_VIOLATION (0xc0000005) as soon as a Moonlight client launches a stream. Pairing and applist work. The last useful log line is New streaming session started [active sessions: 1], then the process dies and SunshineService restarts it.
Moonlight then fails the RTSP handshake with a connection reset:
- Moonlight Qt on the same PC (
127.0.0.1): error 10054
- Moonlight iOS: error
54
- Moonlight on Samsung Tizen TV: error
15
Reproduction:
- Install Sunshine (tested
v2026.516.143833 and v2025.924.154138)
- Pair Moonlight
- Launch Desktop
- Sunshine crashes; client shows RTSP handshake failure
Expected Behavior
Stream starts normally and RTSP handshake completes.
Additional Context
Crash still happens after these mitigations:
- Firewall disabled
- LAN encryption disabled + re-pair via localhost
encoder = software (libx264)
stream_audio = disabled
nvenc_realtime_hags = disabled, system_tray = disabled
- HAGS disabled
- Resolution changed from 2560x1080 to 1920x1080
- NVIDIA driver rollback from 610.88 to 572.83
- Reproduced on localhost Moonlight (not a remote/network-only issue)
Windows fault details:
- Faulting application:
Sunshine.exe
- Exception:
0xc0000005
- Fault offset on
v2025.924.154138: 0x00000000000abcb2
- Fault offset on
v2026.516.143833: 0x00000000000c067f
Minidumps exist under %LOCALAPPDATA%\CrashDumps\sunshine.exe.*.dmp (can upload on request). Example from the original Sunshine session: sunshine.exe.23972.dmp.
Host Operating System
Windows
Operating System Version
Windows 11 Pro 25H2 (build 26200)
Architecture
amd64/x86_64
Sunshine commit or version
v2026.516.143833 and v2025.924.154138
Package
Windows - msi installer (recommended)
GPU Type
NVIDIA
GPU Model
NVIDIA GeForce RTX 3060
GPU Driver/Mesa Version
Reproduced on Game Ready 610.88 and 572.83
Capture Method
Desktop Duplication API (Windows)
Config
nvenc_realtime_hags = disabled
system_tray = disabled
encoder = software
stream_audio = disabled
hevc_mode = 0
av1_mode = 0
lan_encryption_mode = 0
Also crashed with default/empty config.
Apps
Default Desktop app from stock apps.json.
Online logs
Is there an existing issue for this?
Is your issue described in the documentation?
Is your issue present in the latest beta/pre-release?
Describe the Bug
Sunshine crashes with ACCESS_VIOLATION (
0xc0000005) as soon as a Moonlight client launches a stream. Pairing and applist work. The last useful log line isNew streaming session started [active sessions: 1], then the process dies andSunshineServicerestarts it.Moonlight then fails the RTSP handshake with a connection reset:
127.0.0.1): error100545415Reproduction:
v2026.516.143833andv2025.924.154138)Expected Behavior
Stream starts normally and RTSP handshake completes.
Additional Context
Crash still happens after these mitigations:
encoder = software(libx264)stream_audio = disablednvenc_realtime_hags = disabled,system_tray = disabledWindows fault details:
Sunshine.exe0xc0000005v2025.924.154138:0x00000000000abcb2v2026.516.143833:0x00000000000c067fMinidumps exist under
%LOCALAPPDATA%\CrashDumps\sunshine.exe.*.dmp(can upload on request). Example from the original Sunshine session:sunshine.exe.23972.dmp.Host Operating System
Windows
Operating System Version
Windows 11 Pro 25H2 (build 26200)
Architecture
amd64/x86_64
Sunshine commit or version
v2026.516.143833andv2025.924.154138Package
Windows - msi installer (recommended)
GPU Type
NVIDIA
GPU Model
NVIDIA GeForce RTX 3060
GPU Driver/Mesa Version
Reproduced on Game Ready 610.88 and 572.83
Capture Method
Desktop Duplication API (Windows)
Config
Also crashed with default/empty config.
Apps
Default Desktop app from stock
apps.json.Online logs