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Hangs at startup screen after devide reboot (Android app) #2052

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Rexelpitlum opened this issue Nov 10, 2024 · 0 comments
Open
1 of 2 tasks

Hangs at startup screen after devide reboot (Android app) #2052

Rexelpitlum opened this issue Nov 10, 2024 · 0 comments
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bug Something isn't working

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@Rexelpitlum
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Is there an existing issue for this? (Please read the description)

  • I have searched the existing issues

Current Behavior

After a system reboot (either switching off and later on again or a restart), the app keeps hanging at the startup screen when started.

There is no message or any way to interact with the app.

Only way to get it running (until next restart) is to delete all app data in the Android app settings and redoing the complete initial setup again.****

Expected Behavior

The app should start normally or if running into an error at least give the user the opportunity to redo his login process without having to reset the app data deep down in the Android system settings menu.

Steps to reproduce

  1. Opened App for first time.
  2. Did setup and Spotify login procedure.
  3. Successfully used the App for some time, App restarts included.
  4. Shut down the mobile phone and turned it on a while later
  5. App won't start any more but keeps hanging at the Startup screen.

Logs

Access to logs not possible, as the App already hangs before access to the settings menu is available.

Operating System

Android 11 on Samsungs Galaxy A40

Spotube version

v3.8.3 stable

Installation source

Play Store (Android)

Additional information

No response

Self grab

  • I'm ready to work on this issue!
@Rexelpitlum Rexelpitlum added the bug Something isn't working label Nov 10, 2024
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