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Screen sharing refreshing time #1519

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seba7667 opened this issue Dec 12, 2024 · 1 comment
Open

Screen sharing refreshing time #1519

seba7667 opened this issue Dec 12, 2024 · 1 comment

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@seba7667
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Describe the bug
A clear and concise description of what the bug is.
After I join the call and share my entire screen, the refresh time for the screen sharing is very long, often taking several minutes, sometimes even up to five minutes. It is not observed at the beginning of the call but rather later.

To Reproduce
Steps to reproduce the behavior:

  1. Join any call
  2. start sharing entire screen
  3. change pages on ppt/browser/VSC
  4. Sreen share will not show currently showed page

Expected behavior
refresh time will be more or less similar to what I see

Screenshots
n/a

Desktop (please complete the following information):

  • OS: ubuntu 22.04
  • Installation package deb
  • Version 1.9.4 but today my colleague was presenting using the newest version and the issue is still observed

Debug
When possible, please run the application from the terminal using --webDebug and try to reproduce the error.

The provide in this section the output from both the terminal and the browser debug console.

teams-for-linux --webDebug --logConfig='{}'

IMPORTANT: Ensure that you mask any sensitive information before posting the output.

Additional context
Add any other context about the problem here.

@IsmaelMartinez
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Hello, thanks for reporting. Can you check if this also happens doing this in the browser? also, please provide some logs as otherwise it is much more difficult to understand the issue as we need to do a lot of guess work.

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2 participants