This document outlines the functional and non-functional requirements for developing the Decathlon.com competitor website. The platform will serve as a robust e-commerce solution for sporting goods, enabling Decathlon users to browse and purchase products, read product reviews, and participate in promotions. Additionally, it will provide administrative tools for inventory and Decathlon user management.
The Decathlon.com competitor website will provide an extensive catalog of sports equipment, facilitate personalized shopping experiences, and ensure seamless integration with logistics and payment systems. The platform will support features like advanced product filtering, multi-sport product categories, community-building features (e.g., forums, blogs), and localized support for different regions.
- SRS: Software Requirements Specification
- CMS: Content Management System
- CRM: Customer Relationship Management
- GDPR: General Data Protection Regulation
- UI/UX: Decathlon user Interface/Decathlon user Experience
- IEEE Std 830-1998: Recommended Practice for Software Requirements Specifications
- SWEBOK v3.0: Software Engineering Body of Knowledge
This SRS document includes:
- System Overview: Architecture and components.
- Functional Requirements: Features specific to sports equipment e-commerce.
- Non-Functional Requirements: Security, scalability, and usability considerations.
- Other Requirements: Compliance and operational constraints.
The Decathlon competitor will adopt a client-server architecture with:
- Front-End: Interactive and responsive Decathlon user interfaces for browsing and shopping.
- Back-End: Handles product management, Decathlon user data, and business logic using APIs.
- Database: Stores information about Decathlon users, products, orders, and reviews.
- Front-End: Built with HTML5, CSS3, JavaScript, and frameworks like React.js or Angular.
- Back-End: Developed using Node.js or Python with RESTful APIs.
- Database: Use of MongoDB (NoSQL) for flexible data storage.
- Integration: APIs for payment processing, logistics, and marketing analytics.
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Multi-Sport Categories:
- The platform will organize products into various sports categories (e.g., Running, Cycling, Swimming) for easy navigation. This will allow Decathlon users to find products related to their preferred sport without having to search through a generic list.
- Each category will contain relevant sub-categories, such as "Running Shoes", "Cycling Gear", and "Swimwear", for more granular browsing.
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Advanced Filtering:
- Decathlon users will be able to filter products based on different attributes like brand, price range, sport, color, size, material, and availability.
- Filters will update in real-time as Decathlon users apply selections, making it easier to narrow down their options to find the right products quickly.
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Product Details:
- Each product will have a dedicated page showcasing detailed information including product descriptions, specifications (e.g., size, weight, material), reviews, high-quality images, and a price.
- Decathlon users will also have access to related products to encourage upselling and cross-selling.
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Personalized Accounts:
- Decathlon users will be able to create accounts and log in using email or social media logins. Once logged in, their account will store preferences like favorite sports, purchase history, wishlists, and past reviews.
- The platform will offer personalized recommendations based on the Decathlon user’s browsing and purchasing behavior.
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Group Accounts:
- Clubs, schools, and teams will be able to create group accounts, where they can register as a team and make bulk purchases.
- This feature will support collective ordering, where the group can share a cart, apply group discounts, and track orders collectively.
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Persistent Cart:
- Items added to the cart will be saved for the Decathlon user's next session, even if they log out and come back later. This ensures Decathlon users can continue shopping without losing their selections.
- The cart will also update automatically when stock availability changes or products are updated.
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Quick Checkout:
- Returning Decathlon users will be able to check out with one click using saved payment methods, shipping addresses, and billing information. This reduces friction during the checkout process and enhances the overall Decathlon user experience.
- Guest checkout will also be available for Decathlon users who do not wish to create an account.
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Blogs and Articles:
- The platform will feature a dedicated blog or content hub that provides sports tips, product reviews, workout guides, and event news.
- Decathlon users will be able to comment on articles and share them via social media, helping to foster a community atmosphere on the website.
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Forums:
- A forum will allow Decathlon users to discuss sports topics, ask for advice, share experiences, and give recommendations.
- Moderators and staff will ensure that discussions remain respectful and that Decathlon users can get help when needed.
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Delivery Estimation:
- During checkout, Decathlon users will be shown the estimated delivery date for each product based on their shipping address and availability.
- The system will consider various factors, including the selected delivery method and current stock levels.
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Store Pickup:
- Decathlon users will have the option to choose in-store pickup if they are located near a Decathlon store. This will allow them to avoid shipping fees and pick up their items in person.
- Store pickup will also show the expected time frame for when the product will be available for pickup.
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Product Management:
- Admins will be able to add, edit, and delete products from the product catalog in bulk. They will also manage product variations like size, color, and stock levels.
- Product updates will reflect immediately on the website once approved by the admin.
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Order Management:
- Admins will have full visibility over all Decathlon user orders, including the ability to process refunds, manage cancellations, and track shipments.
- Admins can also manage backorders and notify Decathlon users when their products are back in stock.
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Customer Insights:
- Admins will have access to detailed analytics regarding Decathlon user behavior, sales trends, and product performance. This will help in making data-driven decisions about inventory, promotions, and marketing campaigns.
- The system will generate automated reports that can be exported in various formats (e.g., CSV, PDF).
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Response Time:
- The website should respond to Decathlon user interactions (e.g., page loads, form submissions) within 2 seconds under normal load conditions.
- This is crucial to maintaining a positive Decathlon user experience, especially for Decathlon users with slower internet connections or devices. Faster response times improve overall satisfaction and reduce bounce rates.
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Concurrent Decathlon users:
- The system must be able to handle up to 10,000 concurrent Decathlon users per server without any noticeable performance degradation.
- Load testing will be conducted to ensure the platform can handle high Decathlon user activity, especially during peak shopping times like holiday sales or special promotions.
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Decathlon user-Friendly Navigation:
- The website should have an intuitive layout and navigation system that allows both beginners and expert Decathlon users to easily find products, manage their accounts, and complete transactions.
- The design should be visually appealing and easy to use, with clearly defined categories and search options.
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Accessibility:
- The platform must comply with the WCAG 2.1 (Web Content Accessibility Guidelines) to ensure it is accessible to Decathlon users with disabilities.
- This includes providing alternative text for images, ensuring keyboard navigation, and offering screen reader compatibility for Decathlon users with visual impairments.
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Data Encryption:
- All sensitive data transmitted between the client and the server (such as payment details, personal information, etc.) should be encrypted using end-to-end encryption to protect Decathlon user privacy and prevent data breaches.
- The system should use TLS (Transport Layer Security) for data in transit and AES-256 encryption for data at rest to ensure data integrity and confidentiality.
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Role-Based Access Control (RBAC):
- The platform should implement RBAC for admin and supplier accounts, ensuring that Decathlon users only have access to the features and data that are relevant to their roles.
- Admins will have full access to all system settings, while suppliers will only have access to their product inventory and order information.
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Uptime:
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The system must achieve a 99.9% uptime per month, ensuring that the platform is always available for Decathlon users.
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Downtime due to maintenance should be scheduled during low-traffic hours and communicated in advance to minimize impact.
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Failover and Redundancy:
- Automated failover mechanisms should be in place to switch traffic to backup servers in case of a failure in the primary server.
- This ensures that Decathlon users can continue interacting with the website without interruption even if one server goes down.
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Real-Time Backups:
- The system should conduct real-time backups to ensure that Decathlon user data, transactions, and inventory information is protected from data loss.
- Backups should be stored in geographically distributed data centers for redundancy and to provide quick recovery in case of disaster.
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Horizontal Scaling:
- The system should support horizontal scaling, meaning it can handle increased load by adding more servers to the infrastructure. This is essential for handling traffic spikes, such as during flash sales or peak shopping seasons.
- Load balancing should be used to distribute incoming traffic evenly across servers to ensure optimal performance.
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Caching Mechanisms:
- The platform should implement efficient caching mechanisms for frequently accessed resources, such as product details, Decathlon user profiles, and shopping cart data.
- This will help reduce the load on the backend servers and improve response times for end-Decathlon users.
- Browser Compatibility:
- The website must be fully compatible with the latest versions of major browsers, including Chrome, Firefox, Safari, and Edge.
- This ensures that all Decathlon users have a consistent and seamless experience regardless of their choice of browser.
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Language Switching:
- The platform should provide smooth language switching without layout disruptions. Decathlon users should be able to easily switch between languages from the website’s header or footer.
- Multiple language options should be available based on the Decathlon user’s location or preferences, allowing for a personalized experience.
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Currency Support:
- The website should support multiple currencies. The platform will display prices in the local currency based on the Decathlon user's location or the currency selected by the Decathlon user.
- The system should automatically convert prices to the local currency based on current exchange rates or allow the Decathlon user to manually choose the desired currency from a dropdown menu.
- GDPR compliance for Decathlon user data protection in Europe.
- PCI-DSS compliance for secure payment transactions.
- Hosted on a scalable cloud provider like AWS or Google Cloud.
- Backup servers in geographically distributed locations for disaster recovery.
- Provide video tutorials and FAQs for Decathlon users.
- Dedicated support for admin and logistics teams.
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Multi-Sport Focus:
- Products are categorized by sports types for ease of browsing.
- Special landing pages for trending sports and top-selling products.
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Community Engagement:
- Enable customers to share reviews, ratings, and stories about their sports journeys.
- Include a forum for peer advice and sports discussions.
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Logistics Integration:
- Offer real-time stock visibility across multiple warehouses.
- Allow Decathlon users to track shipments in real-time, including warehouse processing.
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Loyalty and Promotions:
- Offer early access to sales for loyal customers.
- Integrate dynamic pricing based on Decathlon user purchase behavior.
Below is the Use Case Diagram for the happy path of the Decathlon.com clone website. It illustrates the primary actors (Customer, Admin, Supplier/Vendor, Support Staff, and Delivery Personnel) and their interactions with the system for key processes like Product Browsing, Cart Management, Checkout, Order Tracking, and Administrative Tasks.
The diagram details the step-by-step flow for each interaction, representing the standard sequence of actions without any exception handling (happy path):
- Customer: Browses products, adds to cart, completes checkout, and tracks orders.
- Admin: Manages Decathlon users, generates reports, and oversees system operations.
- Supplier/Vendor: Updates inventory and product listings.
- Support Staff: Resolves customer issues and processes returns.
- Delivery Personnel: Handles order fulfillment and delivery.
Below is the Error Case Diagram for the Decathlon.com competitor website. It illustrates the primary actors (Customer, Admin, Supplier/Vendor, Support Staff, and Delivery Personnel) and their interactions with the system during error scenarios like Product Browsing Failures, Payment Issues, Order Fulfillment Failures, Inventory Sync Errors, and Support Delays.
The diagram details the step-by-step flow for each interaction, representing potential error scenarios that could occur during normal operations:
- Customer: Faces issues during browsing, checkout, or payment.
- Admin: Encounters problems in managing Decathlon users, generating reports, or handling system failures.
- Supplier/Vendor: Experiences errors in inventory syncing or product updates.
- Support Staff: Handles errors in responding to customer inquiries or support delays.
- Delivery Personnel: Faces issues with order fulfillment or delivery failure.
Below is the Abuse Case Diagram for the Decathlon.com competitor website. It illustrates the primary actors (Malicious Decathlon user, Unintentional Decathlon user, Customer, Support Staff, and Admin) and their interactions with the system during potential abuse scenarios like Payment Exploitation, Account Hacking, Malicious Code Injection, Spam Reviews, and System Overload.
The diagram details the step-by-step flow for each interaction, representing misuse scenarios that could occur within the system:
- Malicious Decathlon user: Attempts to exploit the payment gateway, hack accounts, inject malicious code, or overload the system.
- Unintentional Decathlon user: Causes accidental data loss or system overload due to misuse or lack of awareness.
- Customer: Submits false support requests or misuses return policies.
- Support Staff: May also be involved in processing false support requests or aiding in unauthorized access.
- Admin: Faces risks of unauthorized system access or exploitation by malicious actors.
