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Dragon Age: Inquisition (EGS version) / EA App won't download / launch #4382

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tmo1 opened this issue Mar 4, 2025 · 5 comments
Closed

Dragon Age: Inquisition (EGS version) / EA App won't download / launch #4382

tmo1 opened this issue Mar 4, 2025 · 5 comments
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bug:unconfirmed Someone works on identifying the issue

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@tmo1
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tmo1 commented Mar 4, 2025

Describe the bug

I've read many of the threads / issue reports / PRs on this from the past year or so, and the impression I got was that DA: I is currently supported, but it doesn't work here. Running "Install" launches some EA stuff, but the game itself is never downloaded, and subsequently running "Play Now" does nothing.

Add logs

(12:07:08) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary
(12:07:08) INFO:    [Gog]:              GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl
(12:07:08) INFO:    [Connection]:       Connectivity: check-online
(12:07:08) INFO:    [Connection]:       Pinging external endpoints
(12:07:08) INFO:    [Gog]:              Checking for existing gog manifests
(12:07:09) WARNING: [Backend]:          Failed to register protocol with OS.
(12:07:09) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary --version
(12:07:09) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(12:07:09) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/nile --version
(12:07:09) INFO:    [Connection]:       Connectivity: online
(12:07:09) ERROR:   [Gog]:              Unable to syncQueued playtime, userData not present
(12:07:09) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(12:07:09) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(12:07:09) INFO:    [Backend]:          
System Information:
CPU: 16x 11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz
Memory: 67.08 GB (used: 20.44 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation TU117GLM [T1200 Laptop GPU]
    IDs: D=1fbc V=10de SD=8870 SV=103c
    Driver: nvidia
  GPU 1:
    Name: Intel Corporation TigerLake-H GT1 [UHD Graphics]
    IDs: D=9a60 V=8086 SD=8870 SV=103c
    Driver: i915
OS: Debian GNU/Linux 6.12.17-amd64 (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.16.0 Scopper Gaban
  Legendary: 0.20.36 Urban Flight (Heroic)
  gogdl: 1.1.2
  comet: comet 0.2.0
  Nile: 1.1.2 Will A. Zeppeli

(12:07:09) INFO:    [Frontend]:         Refreshing undefined Library
(12:07:09) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(12:07:09) INFO:    [Legendary]:        Refreshing library...
(12:07:09) INFO:    [Legendary]:        Refreshing Epic Games...
(12:07:09) INFO:    [Backend]:          Frontend Ready
(12:07:09) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party
(12:07:09) INFO:    [Backend]:          Checking for current version changelog
(12:07:10) INFO:    [Legendary]:        Game list updated, got 152 games & DLCs
(12:07:10) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(12:07:10) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party
(12:07:11) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(12:07:11) INFO:    [Winetricks]:       Downloading Winetricks
(12:07:11) INFO:    [Legendary]:        Found 0 games to update
(12:07:13) INFO:    [WineDownloader]:   Updating wine versions info
(12:07:13) INFO:    [WineDownloader]:   Fetching upstream information...
(12:07:14) INFO:    [Backend]:          Starting the Download Queue
(12:07:14) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Dragon Age Inquisition – Game of the Year Edition
(12:07:14) INFO:    [WineDownloader]:   wine versions updated
(12:07:14) ERROR:   [ExtraGameInfo]:    Got AxiosError when sending HowLongToBeat request for Dragon Age Inquisition – Game of the Year Edition: {
  "message": "Request failed with status code 404",
  "name": "AxiosError",
  "stack": "AxiosError: Request failed with status code 404\n    at settle (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/settle.js:19:12)\n    at IncomingMessage.handleStreamEnd (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:599:11)\n    at IncomingMessage.emit (node:events:531:35)\n    at endReadableNT (node:internal/streams/readable:1696:12)\n    at processTicksAndRejections (node:internal/process/task_queues:82:21)\n    at Axios.request (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/Axios.js:45:41)\n    at processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at $u (/app/bin/heroic/resources/app.asar/build/main/main.js:7:3251)\n    at async Promise.all (index 1)\n    at Ao (/app/bin/heroic/resources/app.asar/build/main/main.js:7:6290)\n    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)",
  "config": {
    "transitional": {
      "silentJSONParsing": true,
      "forcedJSONParsing": true,
      "clarifyTimeoutError": false
    },
    "adapter": [
      "xhr",
      "http",
      "fetch"
    ],
    "transformRequest": [
      null
    ],
    "transformResponse": [
      null
    ],
    "timeout": 0,
    "xsrfCookieName": "XSRF-TOKEN",
    "xsrfHeaderName": "X-XSRF-TOKEN",
    "maxContentLength": -1,
    "maxBodyLength": -1,
    "env": {},
    "headers": {
      "Accept": "*/*",
      "Content-Type": "application/json",
      "User-Agent": "HeroicGamesLauncher/2.16.0",
      "Referer": "https://howlongtobeat.com/",
      "Content-Length": "402",
      "Accept-Encoding": "gzip, compress, deflate, br"
    },
    "method": "post",
    "url": "https://www.howlongtobeat.com/api/search",
    "data": "{\"searchType\":\"games\",\"searchTerms\":[\"Dragon\",\"Age\",\"Inquisition\",\"–\",\"Game\",\"of\",\"the\",\"Year\",\"Edition\"],\"searchPage\":1,\"size\":20,\"searchOptions\":{\"games\":{\"userId\":0,\"platform\":\"\",\"sortCategory\":\"popular\",\"rangeCategory\":\"main\",\"rangeTime\":{\"min\":0,\"max\":0},\"gameplay\":{\"perspective\":\"\",\"flow\":\"\",\"genre\":\"\"},\"modifier\":\"\"},\"users\":{\"sortCategory\":\"postcount\"},\"filter\":\"\",\"sort\":0,\"randomizer\":0}}"
  },
  "code": "ERR_BAD_REQUEST",
  "status": 404
}
(12:07:14) ERROR:   [ExtraGameInfo]:    Got AxiosError when sending HowLongToBeat request for Dragon Age Inquisition – Game of the Year Edition: {
  "message": "Request failed with status code 404",
  "name": "AxiosError",
  "stack": "AxiosError: Request failed with status code 404\n    at settle (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/settle.js:19:12)\n    at IncomingMessage.handleStreamEnd (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:599:11)\n    at IncomingMessage.emit (node:events:531:35)\n    at endReadableNT (node:internal/streams/readable:1696:12)\n    at processTicksAndRejections (node:internal/process/task_queues:82:21)\n    at Axios.request (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/Axios.js:45:41)\n    at processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at $u (/app/bin/heroic/resources/app.asar/build/main/main.js:7:3251)\n    at async Promise.all (index 1)\n    at Ao (/app/bin/heroic/resources/app.asar/build/main/main.js:7:6290)\n    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)",
  "config": {
    "transitional": {
      "silentJSONParsing": true,
      "forcedJSONParsing": true,
      "clarifyTimeoutError": false
    },
    "adapter": [
      "xhr",
      "http",
      "fetch"
    ],
    "transformRequest": [
      null
    ],
    "transformResponse": [
      null
    ],
    "timeout": 0,
    "xsrfCookieName": "XSRF-TOKEN",
    "xsrfHeaderName": "X-XSRF-TOKEN",
    "maxContentLength": -1,
    "maxBodyLength": -1,
    "env": {},
    "headers": {
      "Accept": "*/*",
      "Content-Type": "application/json",
      "User-Agent": "HeroicGamesLauncher/2.16.0",
      "Referer": "https://howlongtobeat.com/",
      "Content-Length": "402",
      "Accept-Encoding": "gzip, compress, deflate, br"
    },
    "method": "post",
    "url": "https://www.howlongtobeat.com/api/search",
    "data": "{\"searchType\":\"games\",\"searchTerms\":[\"Dragon\",\"Age\",\"Inquisition\",\"–\",\"Game\",\"of\",\"the\",\"Year\",\"Edition\"],\"searchPage\":1,\"size\":20,\"searchOptions\":{\"games\":{\"userId\":0,\"platform\":\"\",\"sortCategory\":\"popular\",\"rangeCategory\":\"main\",\"rangeTime\":{\"min\":0,\"max\":0},\"gameplay\":{\"perspective\":\"\",\"flow\":\"\",\"genre\":\"\"},\"modifier\":\"\"},\"users\":{\"sortCategory\":\"postcount\"},\"filter\":\"\",\"sort\":0,\"randomizer\":0}}"
  },
  "code": "ERR_BAD_REQUEST",
  "status": 404
}
(12:07:15) DEBUG:   [Backend]:          ProtonDB data for 1222690 {"bestReportedTier":"platinum","confidence":"strong","score":0.6,"tier":"gold","total":98,"trendingTier":"gold"}
(12:07:15) DEBUG:   [Backend]:          SteamDeck data for 1222690 {"success":1,"results":{"appid":1222690,"resolved_category":1,"resolved_items":[{"display_type":2,"loc_token":"#SteamDeckVerified_TestResult_SteamOSDoesNotSupport"}],"steam_deck_blog_url":"","search_id":null}}
(12:07:15) DEBUG:   [Backend]:          ProtonDB data for 1222690 {"bestReportedTier":"platinum","confidence":"strong","score":0.6,"tier":"gold","total":98,"trendingTier":"gold"}
(12:07:15) DEBUG:   [Backend]:          SteamDeck data for 1222690 {"success":1,"results":{"appid":1222690,"resolved_category":1,"resolved_items":[{"display_type":2,"loc_token":"#SteamDeckVerified_TestResult_SteamOSDoesNotSupport"}],"steam_deck_blog_url":"","search_id":null}}
(12:07:16) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(12:07:25) INFO:    [Backend]:          Writing config for verdi
(12:07:25) INFO:    [Backend]:          Changed config: wineVersion from {"bin":"/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/proton/Proton-GE-Proton9-25/proton","name":"Proton - Proton-GE-Proton9-25","type":"proton"} to {"bin":"/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine","name":"Wine - Wine-GE-Proton8-26","type":"wine","lib":"/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64","lib32":"/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib","wineserver":"/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wineserver"}
(12:07:25) INFO:    [Backend]:          Changed config: winePrefix from /home/USERNAME/Games/Heroic/Prefixes/default to /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:07:25) INFO:    [Backend]:          Changed config: wineCrossoverBottle from undefined to 
(12:07:25) INFO:    [DownloadManager]:  Dragon Age: Inquisition – Game of the Year Edition  was added to the download queue.
(12:07:25) INFO:    [Legendary]:        Getting EA App installer
(12:07:25) INFO:    [Backend]:          Preventing machine to sleep
(12:07:25) INFO:    [DownloadManager]:  Finished Installation of verdi
(12:07:25) INFO:    [DownloadManager]:  verdi added to download manager finished.
(12:07:25) INFO:    [DownloadManager]:  verdi removed from download manager.
(12:07:25) INFO:    [Frontend]:         Refreshing legendary Library
(12:07:25) INFO:    [Legendary]:        Refreshing library...
(12:07:25) INFO:    [Legendary]:        Refreshing Epic Games...
(12:07:25) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party
(12:07:26) INFO:    [Legendary]:        Game list updated, got 152 games & DLCs
(12:07:28) INFO:    [Backend]:          Launching Dragon Age: Inquisition – Game of the Year Edition (verdi)
(12:07:28) INFO:    [Backend]:          Preventing display from sleep
(12:07:28) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:28) INFO:    [Backend]:          Preventing machine to sleep
(12:07:29) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:29) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:29) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:29) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(12:07:39) INFO:    [Backend]:          Created/Updated Wineprefix at /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:07:39) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:39) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CLASSES_ROOT\com.epicgames.launcher /f
(12:07:40) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:07:40) DEBUG:   [Backend]:          Running Wine command: /home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/redist/legendary/EAappInstaller.exe EAX_LAUNCH_CLIENT=0 IGNORE_INSTALLED=1
(12:08:09) INFO:    [Legendary]:        Checking if EOS Overlay is enabled: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary eos-overlay info --prefix "/home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition"
(12:08:09) INFO:    [Legendary]:        Abort command "LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary eos-overlay info --prefix "/home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition""
(12:08:09) INFO:    [DXVKInstaller]:    installing dxvk on... /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [DXVKInstaller]:    installing vkd3d on... /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d10core /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d11 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d8 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d9 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v dxgi /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d10core /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d11 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d8 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d9 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v dxgi /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d12 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d12core /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d12 /d native,builtin /f
(12:08:09) DEBUG:   [Backend]:          Running Wine command: reg add HKEY_CURRENT_USER\Software\Wine\DllOverrides /v d3d12core /d native,builtin /f
(12:08:10) INFO:    [Legendary]:        Launching Dragon Age: Inquisition – Game of the Year Edition: LD_LIBRARY_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib:/usr/lib/extensions/vulkan/gamescope/lib HEROIC_APP_NAME=verdi HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs DRI_PRIME=1 __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia LD_PRELOAD= WINEPREFIX="/home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 PROTON_EAC_RUNTIME=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH=/usr/lib/extensions/vulkan/gamescope/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/gstreamer-1.0:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib/gstreamer-1.0 WINEDLLPATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/wine:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib/wine LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch verdi --wine /home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine --wrapper /app/bin/gamemoderun --language en --origin
(12:08:10) INFO:    [Backend]:          Preventing display to sleep
(12:08:11) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(12:08:11) INFO:    [Frontend]:         Refreshing legendary Library
(12:08:11) INFO:    [Legendary]:        Refreshing library...
(12:08:11) INFO:    [Legendary]:        Refreshing Epic Games...
(12:08:11) INFO:    [Backend]:          Stopping Power Saver Blocker
(12:08:11) INFO:    [Backend]:          Stopping Display Sleep Blocker
(12:08:11) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party
(12:08:12) INFO:    [Legendary]:        Game list updated, got 152 games & DLCs
(12:08:31) INFO:    [Backend]:          Launching Dragon Age: Inquisition – Game of the Year Edition (verdi)
(12:08:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:31) INFO:    [Backend]:          Preventing machine to sleep
(12:08:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:31) INFO:    [Backend]:          Checking if wine version exists: Wine - Wine-GE-Proton8-26
(12:08:31) DEBUG:   [Backend]:          Running Wine command: wineboot --init
(12:08:32) INFO:    [DXVKInstaller]:    installing dxvk on... /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:08:32) INFO:    [DXVKInstaller]:    dxvk already installed!
(12:08:32) INFO:    [DXVKInstaller]:    installing vkd3d on... /home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition
(12:08:32) INFO:    [DXVKInstaller]:    vkd3d already installed!
(12:08:32) INFO:    [Legendary]:        Launching Dragon Age: Inquisition – Game of the Year Edition: LD_LIBRARY_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib:/usr/lib/extensions/vulkan/gamescope/lib HEROIC_APP_NAME=verdi HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs DRI_PRIME=1 __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia LD_PRELOAD= WINEPREFIX="/home/USERNAME/Games/Heroic/Prefixes/default/Dragon Age Inquisition – Game of the Year Edition" WINEDLLOVERRIDES=winemenubuilder.exe=d WINE_FULLSCREEN_FSR=0 WINEESYNC=1 WINEFSYNC=1 PROTON_EAC_RUNTIME=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/runtimes/battleye_runtime ORIG_LD_LIBRARY_PATH=/usr/lib/extensions/vulkan/gamescope/lib GST_PLUGIN_SYSTEM_PATH_1_0=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/gstreamer-1.0:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib/gstreamer-1.0 WINEDLLPATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib64/wine:/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/lib/wine LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch verdi --wine /home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton8-26/bin/wine --wrapper /app/bin/gamemoderun --language en --origin
(12:08:32) INFO:    [Backend]:          Preventing display to sleep
(12:08:33) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(12:08:33) INFO:    [Frontend]:         Refreshing legendary Library
(12:08:33) INFO:    [Legendary]:        Refreshing library...
(12:08:33) INFO:    [Legendary]:        Refreshing Epic Games...
(12:08:33) INFO:    [Backend]:          Stopping Power Saver Blocker
(12:08:33) INFO:    [Backend]:          Stopping Display Sleep Blocker
(12:08:33) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/USERNAME/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party
(12:08:34) INFO:    [Legendary]:        Game list updated, got 152 games & DLCs

Steps to reproduce

  1. Go to DA: I page within Heroic
  2. Click on "Install"
  3. Click on "Play Now"

Expected behavior

The game should download, install, and run.

Screenshots

No response

Heroic Version

Latest Stable (Flatpak)

System Information

  • Debian Sid

Additional information

I've checked the Wiki and asked on Discord, but did not get anywhere. As per a suggestion on Discord, I tried the native DEB package, but it still did not work.
@tmo1 tmo1 added the bug:unconfirmed Someone works on identifying the issue label Mar 4, 2025
@arielj
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arielj commented Mar 4, 2025

Try using proton-ge instead of wine-ge, wine-ge is really old now

@tmo1
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tmo1 commented Mar 4, 2025

I should have mentioned that I also tried with GE-Proton9-25, and that didn't work either (although more of the EA App seemed to be running).

@arielj
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arielj commented Mar 4, 2025 •
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Honestly, this should stay in discord, it's not a bug in heroic (heroic is installing the EA app as expected and then the EA app is not installing things for you). I mean, discord has the same users see issues here, and more people.

I tested this today and it asks me to install the game after I click play, maybe tag me in your discord thread and we can continue there, and share the logs of the game after it fails, maybe a video recording of using proton-ge

@tmo1
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tmo1 commented Mar 4, 2025

Okay, I've tagged you on Discord.

@arielj
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arielj commented Mar 8, 2025

Closing this, the conversation continued in discord and the issue is not exclusive to heroic, it happens for lutris too.

@arielj arielj closed this as completed Mar 8, 2025
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