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Epic games legendary launcher not working (Heroic game launcher) #4263

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LordCatchak opened this issue Jan 11, 2025 · 3 comments
Open

Epic games legendary launcher not working (Heroic game launcher) #4263

LordCatchak opened this issue Jan 11, 2025 · 3 comments
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bug:unconfirmed Someone works on identifying the issue

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@LordCatchak
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Describe the bug

heroic isnt logging into epic games account even with alternate log in

Add logs

An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Testing existing login data if present...Traceback (most recent call last):
File "urllib3/connectionpool.py", line 466, in _make_requestFile "urllib3/connectionpool.py", line 1095, in _validate_conn
File "urllib3/connection.py", line 652, in connectFile "urllib3/connection.py", line 805, in _ssl_wrap_socket_and_match_hostname
File "urllib3/util/ssl_.py", line 465, in ssl_wrap_socket
File "urllib3/util/ssl_.py", line 509, in _ssl_wrap_socket_impl
File "ssl.py", line 501, in wrap_socket
File "ssl.py", line 1041, in _create
File "ssl.py", line 1310, in do_handshake
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "urllib3/connectionpool.py", line 789, in urlopen
File "urllib3/connectionpool.py", line 490, in _make_request
urllib3.exceptions.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "requests/adapters.py", line 667, in send
File "urllib3/connectionpool.py", line 843, in urlopen
File "urllib3/util/retry.py", line 519, in increment
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.legendary.gl', port=443): Max retries exceeded with url: /v1/version.json (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "legendary/cli.py", line 3224, in <module>
File "legendary/cli.py", line 3131, in main
File "legendary/cli.py", line 93, in auth
File "legendary/core.py", line 274, in check_for_updates
File "legendary/api/lgd.py", line 21, in get_version_informationFile "requests/sessions.py", line 602, in getFile "requests/sessions.py", line 589, in request
File "requests/sessions.py", line 703, in sendFile "requests/adapters.py", line 698, in send
requests.exceptions.SSLError: HTTPSConnectionPool(host='api.legendary.gl', port=443): Max retries exceeded with url: /v1/version.json (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
[PYI-55421:ERROR] Failed to execute script 'cli' due to unhandled exception!

Steps to reproduce

  1. Go to '...'
  2. Click on '...'
  3. Scroll down to '...'
  4. See error

Expected behavior

I was expecting it too login

Screenshots

No response

Heroic Version

Latest Stable

System Information

Used two devices Macmini late 2014 and macbook air M2

Additional information

No response

@LordCatchak LordCatchak added the bug:unconfirmed Someone works on identifying the issue label Jan 11, 2025
@arielj
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arielj commented Jan 11, 2025

try what's mentioned here #4259

@LordCatchak
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uhm i dont have a usb cable and im in usa so i
dont think i need the vpn

@LordCatchak
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do i tho?

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