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index.html

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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<title>Document</title>
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<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" />
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<meta name="description" content="Description">
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<meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0">
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<link rel="stylesheet" href="//cdn.jsdelivr.net/npm/docsify@4/lib/themes/vue.css">
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</head>
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<body>
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<div id="app"></div>
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<script>
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window.$docsify = {
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name: '',
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repo: ''
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}
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</script>
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<!-- Docsify v4 -->
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<script src="//cdn.jsdelivr.net/npm/docsify@4"></script>
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</body>
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</html>

seed-onboarding-instructions-for-macos.md

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@@ -5,9 +5,8 @@ This sections explains public officers and vendors the prerequisites for onboard
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**Prerequisites** : [Remove existing softwares](#seed-pre-onboarding-clean-up-instructions-for-macos).
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During this onboarding journey you will do the following:
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1. [Set up Intune](#get-your-macos-device-managed-by-intune-company-portal-app).
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<hr />
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<details>
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<summary>1. Set up Intune</summary>
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</details>
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<hr />
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<details>
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<summary>2. Enable System Integrity Protection(SIP)</summary>
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2. [Ensure SIP is enabled on your device](#ensure-sip-is-enabled-on-your-device).
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3. [Ensure your device hard disk is encrypted](#ensure-your-device-hard-disk-is-encrypted).
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4. [Enable Full Disk Access(FDA)](#enable-full-disk-access).
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5. [Enrol your macOS on Cloudflare using WARP client](#enrol-your-macos-on-cloudflare-using-warp-client)
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To verify if SIP is enabled, open **Terminal** and run the following command:
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```
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csrutil status
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```
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<!--?> If you encounter any issues while onboarding, refer to [Common issues and resolution](#common-issues-and-resolution) section in the appendix before reaching out to the SEED team for support.-->
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If the response on your **Terminal** is ``System Integrity Protection status: enabled``, it indicates that SIP is already enabled on your device.
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?> If it is currently disabled, run the command ``csrutil enable`` on the **Terminal** and restart your device before proceeding with the following steps.
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## Get your macOS device managed by Intune Company Portal app
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Enrol your macOS device with the Intune Company Portal app to get a secured access to your email, files, and applications.
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</details>
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<details>
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<summary>3. Encrypt your hard disk</summary>
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*To manage your device by Intune Company Portal app* :
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1. Go to the **Apple** menu > **System Preferences** > **Security & Privacy**.
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2. Click the **FileVault** tab.
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3. If you see **Turn on FileVault**, go to step 4 or proceed to [Enable Full Disk Access(FDA)](#enable-full-disk-access).
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4. Click the lock icon and use your Touch ID or enter your password to unlock.
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5. Click **Turn on FileVault**.
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6. You will be prompted to specify how you would like to unlock your device if you forget your device password. Select **Create a recovery key and do not use my iCloud account**.
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<kbd>![create-recovery-key](images/onboarding-for-macos/create-recovery-key-1.png)</kbd>
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## Ensure SIP is enabled on your device
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Make sure SIP is enabled to prevent executions of unauthorised codes.
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?> Save this key on a different device.
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</details>
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<details>
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<summary>4. Enable Full Disk Access(FDA)</summary>
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To verify if SIP is enabled, open **Terminal** and run the following command:
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1. Go to the **Apple** menu > **System Preferences** > **Security & Privacy**.
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2. Click the **Privacy** tab.
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3. From the side menu, choose **Full Disk Access**.
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4. Click the lock icon at the bottom and use your Touch ID or enter your password to unlock.
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5. Ensure the following applications are listed:
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- Tanium Client
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- Microsoft Intune Agent
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- Microsoft Defender ATP
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- Microsoft Defender ATP Security Extension
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```
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csrutil status
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```
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?> If **TaniumClient** is missing, refer to [Common issues and resolution](#common-issues-and-resolution) before proceeding further.
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If the response on your **Terminal** is ``System Integrity Protection status: enabled``, it indicates that SIP is already enabled on your device.
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6. Select the checkboxes beside these applications.
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?> If it is currently disabled, run the command ``csrutil enable`` on the **Terminal** and restart your device before proceeding with the following steps.
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<kbd>![fda-enabled](images/onboarding-for-macos/all-apps-fda-enabled.png)</kbd>
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## Ensure your device hard disk is encrypted
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To protect the privacy of your files and user data secured, ensure your device hard disk is encrypted.
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*To ensure your device hard disk is encrypted* :
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</details>
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<details>
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<summary>5. Enrol on Cloudflare using WARP client</summary>
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**Prerequisites:**
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1. Ensure that you have Cloudflare WARP client installed in your device. If not install it from [Clouhttps://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-macos-1/distribution_groups/release](Clouhttps://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-macos-1/distribution_groups/release)
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1. Go to the **Apple** menu > **System Preferences** > **Security & Privacy**.
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2. Click the **FileVault** tab.
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3. If you see **Turn on FileVault**, go to step 4 or proceed to [Enable Full Disk Access(FDA)](#enable-full-disk-access).
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4. Click the lock icon and use your Touch ID or enter your password to unlock.
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5. Click **Turn on FileVault**.
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6. You will be prompted to specify how you would like to unlock your device if you forget your device password. Select **Create a recovery key and do not use my iCloud account**.
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2. Disconnect from any other VPN that might be running as that could clash with Cloudflare.
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<kbd>![create-recovery-key](images/onboarding-for-macos/create-recovery-key-1.png)</kbd>
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*To enrol macOS on Cloudflare using WARP client* :
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?> Save this key on a different device.
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1. Open the Cloudflare WARP client from the menu bar on the top right corner of your Mac device.
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<!--Note:
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![cloudflare-warp-icon](images/onboarding-for-macos/cloudflare-icon.png)
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?> You can also press ``Command+Spacebar`` and search for **Cloudflare WARP** application to open it.
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You will see the information page, followed by your privacy policy.
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2. Click **Next** and then **Accept**.
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![accept-privacy-policy](images/cloudflare-warp-macos/accept-privacy-policy.png)
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3. When prompted to sign in, select **Azure AD – TechPass Prod**.
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![gcc-cloudflare-access-signin](images/cloudflare-warp-macos/gcc-cloudflare-access-signin.png)
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?> If you encounter an error stating that user account does not exist in the respective tenant, open a new tab and go to [https://myaccount.microsoft.com](https://myaccount.microsoft.com/), sign out from your account and then retry.
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4. Choose the appropriate login credentials to sign in with two-factor authentication:
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- If you are a public officer, use your [WOG ID](term-definitions).
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- If you are a vendor, use your [TechPass ID](term-definitions).
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- Some applications that SEED depends on require Full Disk Access (FDA) in order to function.
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- As of Catalina, users may be required to give explicit consent for FDA.
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-->
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## Enable Full Disk Access
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Enable Full Disk Access is for TaniumClient, Microsoft Defender ATP and Microsoft Defender ATP Security Extension.
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*To enable FDA* :
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1. Go to the **Apple** menu > **System Preferences** > **Security & Privacy**.
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2. Click the **Privacy** tab.
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3. From the side menu, choose **Full Disk Access**.
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4. Click the lock icon at the bottom and use your Touch ID or enter your password to unlock.
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5. Ensure the following applications are listed:
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- Tanium Client
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- Microsoft Intune Agent
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- Microsoft Defender ATP
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- Microsoft Defender ATP Security Extension
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?> If **TaniumClient** is missing, refer to [Common issues and resolution](#common-issues-and-resolution) before proceeding further.
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<!--When greeted with the Microsoft sign-in page, sign in using your WOG ID (i.e. [your\[email protected]](mailto:[email protected])) if you are a public officer, or your TechPass ID (i.e. [your\[email protected]](mailto:[email protected])) if you are a vendor.-->
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6. Select the checkboxes beside these applications.
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![techpass-sign-in](images/cloudflare-warp-macos/techpass-sign-in.png)
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<kbd>![fda-enabled](images/onboarding-for-macos/all-apps-fda-enabled.png)</kbd>
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5. Once you have successfully signed in, click the Cloudflare WARP icon.
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## Enrol your macOS on Cloudflare using WARP client
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![cloudflare-warp-icon](images/onboarding-for-macos/cloudflare-icon.png)
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**Prerequisites:**
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1. Ensure that you have Cloudflare WARP client installed in your device. If not install it from [Clouhttps://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-macos-1/distribution_groups/release](Clouhttps://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-macos-1/distribution_groups/release)
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The following screen is displayed.
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2. Disconnect from any other VPN that might be running as that could clash with Cloudflare.
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![warp-teams](images/cloudflare-warp-macos/warp-teams.png)
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*To enrol macOS on Cloudflare using WARP client* :
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?> If you need to connect to a different VPN, disconnect and quit from the WARP client.
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1. Open the Cloudflare WARP client from the menu bar on the top right corner of your Mac device.
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![cloudflare-warp-icon](images/onboarding-for-macos/cloudflare-icon.png)
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</details>
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?> You can also press ``Command+Spacebar`` and search for **Cloudflare WARP** application to open it.
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You will see the information page, followed by your privacy policy.
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2. Click **Next** and then **Accept**.
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![accept-privacy-policy](images/cloudflare-warp-macos/accept-privacy-policy.png)
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3. When prompted to sign in, select **Azure AD – TechPass Prod**.
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![gcc-cloudflare-access-signin](images/cloudflare-warp-macos/gcc-cloudflare-access-signin.png)
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<!--3. [Ensure your device hard disk is encrypted](#ensure-your-device-hard-disk-is-encrypted).
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4. [Enable Full Disk Access(FDA)](#enable-full-disk-access).
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5. [Enrol your macOS on Cloudflare using WARP client](#enrol-your-macos-on-cloudflare-using-warp-client)
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?> If you encounter an error stating that user account does not exist in the respective tenant, open a new tab and go to [https://myaccount.microsoft.com](https://myaccount.microsoft.com/), sign out from your account and then retry.
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4. Choose the appropriate login credentials to sign in with two-factor authentication:
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- If you are a public officer, use your [WOG ID](term-definitions).
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- If you are a vendor, use your [TechPass ID](term-definitions).
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<!--?> If you encounter any issues while onboarding, refer to [Common issues and resolution](#common-issues-and-resolution) section in the appendix before reaching out to the SEED team for support.-->
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<!--## Get your macOS device managed by Intune Company Portal app
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Enrol your macOS device with the Intune Company Portal app to get a secured access to your email, files, and applications.
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*To manage your device by Intune Company Portal app* :
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<!--When greeted with the Microsoft sign-in page, sign in using your WOG ID (i.e. [your\[email protected]](mailto:[email protected])) if you are a public officer, or your TechPass ID (i.e. [your\[email protected]](mailto:[email protected])) if you are a vendor.-->
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## Ensure SIP is enabled on your device
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Make sure SIP is enabled to prevent executions of unauthorised codes.
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## Ensure your device hard disk is encrypted
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To protect the privacy of your files and user data secured, ensure your device hard disk is encrypted.
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*To ensure your device hard disk is encrypted* :-->
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![techpass-sign-in](images/cloudflare-warp-macos/techpass-sign-in.png)
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5. Once you have successfully signed in, click the Cloudflare WARP icon.
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![cloudflare-warp-icon](images/onboarding-for-macos/cloudflare-icon.png)
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<!--Note:
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The following screen is displayed.
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- Some applications that SEED depends on require Full Disk Access (FDA) in order to function.
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- As of Catalina, users may be required to give explicit consent for FDA.
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![warp-teams](images/cloudflare-warp-macos/warp-teams.png)
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## Enable Full Disk Access
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Enable Full Disk Access is for TaniumClient, Microsoft Defender ATP and Microsoft Defender ATP Security Extension.
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*To enable FDA* :
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?> If you need to connect to a different VPN, disconnect and quit from the WARP client.
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## Enrol your macOS on Cloudflare using WARP client-->
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## Post onboarding notes
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<!--- If you encounter any issues during onboarding, refer to [Common issues and resolution](#common-issues-and-resolution) before reaching out to the SEED team.-->
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- If onboarding was successful, you will receive an email informing you that your device is successfully onboarded.
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- Public officers receive this email in their *GSIB email inbox* while vendors receive it at their *work email address* which was used to create their TechPass account.
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- Due to the nature of the verification process, it may take up to an hour to receive this email. if you do not receive it after an hour, please contact the SEED team.
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- Shortly after this email, you will receive a desktop notification prompting to restart the device.
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If onboarding is successful, within an hour, you will receive a successfully onboarded email to the email address used for your creating your TechPass account.
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?> If you do not receive this email, please contact the SEED team.
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Shortly after this email, when you receive a desktop notification prompting to restart the device:
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1. Restart your device.
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2. If prompted to enter your password, enter your password.
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<!--that **your device has been renamed and will restart in 5 minutes**. This is expected, and the rename is required for SEED to function properly. **Please do not change your device name thereafter**.-->
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## Common issues and resolution
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## Common issues while onboarding using macOS
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<details>
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<summary>1. What should I do if profile installation fails while installing the management profile?</summary>
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<kbd>![profile-installation-failed](images/onboarding-for-macos/profile-installation-failed.png)</kbd>
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1. What should I do if profile installation fails while installing the management profile?
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1. Go to the **Apple** menu > **System Preferences** > **Profiles**.
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2. If **Management Profile** is already an existing profile, select it and remove by clicking the minus icon at the bottom left corner.
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<kbd>![profile-installation-failed](images/onboarding-for-macos/profile-installation-failed.png)</kbd>
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</details>
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1. Go to the **Apple** menu > **System Preferences** > **Profiles**.
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2. If **Management Profile** is already an existing profile, select it and remove by clicking the minus icon at the bottom left corner.
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2. While enabling FDA, I can't find **TaniumClient**. What should I do?
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<details>
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<summary>2. While enabling FDA, I can't find **TaniumClient**. What should I do?</summary>
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1. Open the **Terminal** application and enter the command: ``sudo chmod 755 /Library/Tanium/TaniumClient``.
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2. Go to the **Apple** menu > **System Preferences** > **Security & Privacy**.
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5. Click the lock icon at the bottom and use your Touch ID or enter your password to unlock.
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6. Click the plus icon at the bottom and from **Applications**, select **TaniumClient**.
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7. Select the checkbox beside **TaniumClient**.
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</details>

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