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Send email action throwing a Failure #2928

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RaviVajjala opened this issue Mar 21, 2023 · 0 comments
Open

Send email action throwing a Failure #2928

RaviVajjala opened this issue Mar 21, 2023 · 0 comments

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@RaviVajjala
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Seeing error when using Email action for sending emails (SMTP).

Steps to reproduce the behavior:

  1. Add Email Action to your activity
  2. Ensure Action Type selected as 'Send'
  3. Under 'Message' section, enter details for From, TO, Subject & Body fields
  4. Under Configuration, select 'SMTP'
  5. We use SMTP host - smtp.gmail.com
  6. SMTP Port: 465
  7. Select 'Enable SSL/TLS' & 'Configure Credentials.'
  8. Enter valid SMTP User and SMTP Password
  9. Click 'Run Action'

Expected behavior
Email should be successfully going to recipient.

Actual behavior
An error displayed says 'Failed: Failure sending mail.'

Screenshots
image
image

Desktop (please complete the following information):

  • OS: Windows
  • Ginger Version [5.2 official]
@RaviVajjala RaviVajjala changed the title Seeing failure while using Send email option Send email action throwing a Failure Mar 21, 2023
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