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Ginger 4.2.2 |webpage element identification issue |Failure in JIRA connection #2355

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Rekhasuryanarayanan opened this issue Mar 24, 2022 · 1 comment

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@Rekhasuryanarayanan
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1.In webpage dialog/pop-up frame is displayed and not able to perform operations in that screen( I.E browser).
1. Inspect element is not visible.
2. Page source is not available
I have tried with Sikuli method but it is failing to identify. Can you please suggest how to handle this.

  1. Can you please share ginger supports JIRA cloud. It shows "Make sure credentials are correct and machine is registered.

Can you please suggest.

@digvijayAMDX
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For notification windows coming in IE, you can either user SeleniumUserArgument to be set as "--disable-notifications" as given in the screenshot below Or
You can handle the buttons by adding SendKeys Action from General Actions tab and sending appropriate Keys e.g. {TAB},,{ENTER}, {CTRL} etc and handle the popup windows.

Regarding the JIRA cloud, it requires a functional account to be used through JIRA API with Basic authentication.
So please ask your JIRA admin to create a Functional account for you which will ask for Basic user credentials i.e. user name and password to be authenticated and then you can use it through Ginger.

We have recently released Official Ginger version 4.5, please make sure to use the latest features from it.
SeleniumUserArguments

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