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workflow to make customer support easier
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Workflow in Customer Support refers to the process of addressing customer inquiries and concerns through a structured series of steps, which may include triaging customer requests, assigning tickets to agents, gathering necessary information, and providing timely and effective solutions. The workflow can involve various communication channels such as phone, email, chatbots, or social media, with the goal of delivering high-quality customer experiences and building long-term relationships.
ASSISTANT: Workflow in Customer Support refers to the process of addressing customer inquiries and concerns through a structured series of steps, which may include triaging customer requests, assigning tickets to agents, gathering necessary information, and providing timely and effective solutions. The workflow can involve various communication channels such as phone, email, chatbots, or social media, with the goal of delivering high-quality customer experiences and building long-term relationships.