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Service disruption: discourse emails #85

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ct-martin opened this issue Sep 23, 2020 · 1 comment
Open

Service disruption: discourse emails #85

ct-martin opened this issue Sep 23, 2020 · 1 comment
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bug Something isn't working help wanted Extra attention is needed T: ops Changes to infrastructure or operations-related resources, documentation, scripts, etc. T: research Research and more data is needed to make a decision

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@ct-martin
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Summary

Discourse emails are getting caught in the spam filters again

Expected results

Emails should not get flagged as spam

Actual Results

RIT's anti-spam gateway has determined this message may be spam results

Priority requested

  • Urgency: high
  • Requested deadline: soon

Other details

This may possibly be related to switching to the em#### subdomain for sending emails. I haven't checked the dns policy for emails, but I wrote a blog post on how to do so:

https://ctmartin.me/blog/2020/07/email-security/

@ct-martin ct-martin added the bug Something isn't working label Sep 23, 2020
@ct-martin
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ct-martin commented Sep 23, 2020

I can't right now, but I can take a look at email headers another time

edit: headers don't seem to indicate anything obvious other than possible confusion between fossrit.community, the em####.fossrit.community subdomain used for email, and sendgrid. However, I couldn't clearly tell exactly what was going on and whether or not something was misconfigured

@ct-martin ct-martin changed the title Service disruption: Service disruption: discourse emails Sep 23, 2020
@jwflory jwflory added help wanted Extra attention is needed T: ops Changes to infrastructure or operations-related resources, documentation, scripts, etc. T: research Research and more data is needed to make a decision labels Sep 23, 2020
@jwflory jwflory removed their assignment Sep 23, 2020
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Labels
bug Something isn't working help wanted Extra attention is needed T: ops Changes to infrastructure or operations-related resources, documentation, scripts, etc. T: research Research and more data is needed to make a decision
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