diff --git a/docs/articles/new-expensify/concierge-ai/Concierge-Basics.md b/docs/articles/new-expensify/concierge-ai/Concierge-Basics.md
index 3a03fe6eb2ad6..4b765b2a808d1 100644
--- a/docs/articles/new-expensify/concierge-ai/Concierge-Basics.md
+++ b/docs/articles/new-expensify/concierge-ai/Concierge-Basics.md
@@ -23,8 +23,8 @@ All rolled into one!
 
 You can chat with Concierge from anywhere in the app:
 
-- **On web:** Press the **+** button at the bottom left corner of the screen, select **Start Chat**, and type **Concierge** into the composer box.
-- **On mobile:** Tap **Create** at the bottom of your screen, select **Start Chat**, and type **Concierge **into the composer box.
+- **On web:** Click the **Concierge** icon at the top right corner of the page. 
+- **On mobile:** Tap **Accounts** > **Help and support** and tap **Concierge** to navigate to the Concierge chat.
 
 You can also contact Concierge by:
 - Email: **concierge@expensify.com**  
diff --git a/docs/articles/new-expensify/concierge-ai/Support-Agent.md b/docs/articles/new-expensify/concierge-ai/Support-Agent.md
index 592c1e048941b..459ac23490f4a 100644
--- a/docs/articles/new-expensify/concierge-ai/Support-Agent.md
+++ b/docs/articles/new-expensify/concierge-ai/Support-Agent.md
@@ -17,6 +17,7 @@ Anyone with an Expensify account can contact Concierge for help—whether you're
 
 You can ask Concierge for help from anywhere in Expensify:
 
+- **Settings:** Go to **Settings** > **Help and support** and select **Concierge**.  
 - **Web:** Click the chat icon in the lower-right corner  
 - **Mobile:** Tap the hamburger menu in the top-left corner, then tap **Concierge**  
 - **Workspace chat:** Mention Concierge in a chat room (e.g., `#admins`)