diff --git a/content/en/incident_response/status_pages/_index.md b/content/en/incident_response/status_pages/_index.md index 63968d7ca1f..459e1b2ad7f 100644 --- a/content/en/incident_response/status_pages/_index.md +++ b/content/en/incident_response/status_pages/_index.md @@ -1,5 +1,6 @@ --- title: Status Pages +description: Share real-time service availability, incident status, and planned maintenance updates with customers or stakeholders using Datadog Status Pages. aliases: - /service_management/status_pages/ further_reading: @@ -73,8 +74,8 @@ To create, update, or publish Status Pages, you must have `status_pages_settings | **Status Page Type** | Choose who can access the page:
- **Public** - Anyone with the link can view
- **Internal** - Only authenticated users within your Datadog organization can view | | **Page name** | Displayed as the page header (if no logo is uploaded).
*Example: Acme Cloud Platform* | | **Domain Prefix** | Used as your status page subdomain prefix. For more information on custom domains, see the [Set a custom domain](#set-a-custom-domain) section.
*Example: shopist → shopist.statuspage.datadoghq.com*
- Must be **globally unique**
- Lowercase, alphanumeric, and hyphenated
- May affect links if changed later | - | **Subscriptions** *(optional)* | Let users receive notifications about status page updates by [email](#email-subscriptions) or [Slack](#slack-subscriptions). When subscriptions are enabled, visitors can sign up from the published page to get notified about new notices and updates. Email and Slack subscriptions can be turned on or off independently for each status page. **Note**: [Email subscriptions](#email-subscriptions) are double opt-in, email must be confirmed. | - | **Company logo, Favicon, Email Header Image, or Slack App Icon** *(optional)* | Upload images to personalize the appearance of your status page and notifications. The Slack app icon is used as the sender avatar on [Slack notifications](#slack-subscriptions), alongside your page name. | + | **Subscriptions** *(optional)* | Let users receive notifications about status page updates by [email](#email-subscriptions) or [Slack](#slack-subscriptions). When subscriptions are enabled, visitors can sign up from the published page to get notified about new notices and updates. Email and Slack subscriptions can be turned on or off independently for each status page. **Note**: [Email subscriptions](#email-subscriptions) are double opt-in; the email address must be confirmed. | + | **Company logo, Favicon, Email Header Image, or Slack App Icon** *(optional)* | Upload images to personalize your status page and notifications. The Slack app icon appears as the sender avatar in Slack notifications, alongside your page name. | 1. (Optional) [Add components](#add-components) to show the status of individual services. 1. Click **Save Settings**.
A status page is not Live after you save your settings. To make the page available, publish your status page.
@@ -214,7 +215,7 @@ Visitors can subscribe to status page updates in Slack through the **Datadog Sta {{< img src="service_management/status_pages/status_pages_enable_slack.png" alt="Status page settings showing the Enable Slack subscriptions toggle and the Slack App Icon upload" style="width:80%;" >}} -When enabled, a **Subscribe** button appears on the published page with a **Slack** option in the subscribe modal. +Click **Subscribe** on the published page to open a modal with a tab for each enabled subscription type. ### Subscribe in Slack @@ -223,14 +224,13 @@ From a published page with Slack subscriptions enabled: 1. Click **Subscribe** and open the **Slack** tab. 1. (Optional) Select **Subscribe to specific services** to choose individual components, or leave it cleared to follow the entire page. 1. Click **Subscribe via Slack**. + {{< img src="service_management/status_pages/status_pages_slack_subscription_modal.png" alt="Subscribe to Updates modal with the Slack tab selected and a Subscribe via Slack button" style="width:70%;" >}} +1. Authorize the **Datadog Status Pages** app for your workspace and select the channel to receive updates. + {{< img src="service_management/status_pages/status_pages_slack_oauth.png" alt="Slack authorization screen granting the Datadog Status Pages app access to a workspace and channel" style="width:70%;" >}} -{{< img src="service_management/status_pages/status_pages_slack_subscription_modal.png" alt="Subscribe to Updates modal with the Slack tab selected and a Subscribe via Slack button" style="width:70%;" >}} +After subscribing, the selected channel receives a welcome message confirming the subscription. -4. Authorize the **Datadog Status Pages** app for your workspace and select the channel to receive updates. - -{{< img src="service_management/status_pages/status_pages_slack_oauth.png" alt="Slack authorization screen granting the Datadog Status Pages app access to a workspace and channel" style="width:70%;" >}} - -For **private** channels, invite the **Datadog Status Pages** app to the channel so it can post. Direct message (DM) channels are not supported. On **internal** status pages, you must be logged in to the same Datadog organization to subscribe. +**Private channels**: After subscribing, you receive a message in the **Messages** tab of the Slack app prompting you to invite the **Datadog Status Pages** bot to the channel. You must invite the bot before it can post updates. Direct message (DM) channels are not supported. On **internal** status pages, you must be logged in to the same Datadog organization to subscribe. ### Manage subscriptions