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[Bug]: 无法更新至1.12.1.0版本 0x80073cf9 #2171

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hoiyuyiu opened this issue Nov 17, 2024 · 12 comments
Closed
4 tasks done

[Bug]: 无法更新至1.12.1.0版本 0x80073cf9 #2171

hoiyuyiu opened this issue Nov 17, 2024 · 12 comments
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area-External 外部问题 area-LifeCycle App生命周期问题 need-community-help Need community support to solve 优质问题 Good issue 无法稳定复现 can't be reproduced 过时的版本

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@hoiyuyiu
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检查清单

  • 我已阅读 Snap Hutao 文档中的常见问题常见程序异常,我的问题没有在文档中得到解答
  • 我知道文档站的导航栏中有搜索功能,且已经搜索过相关关键词
  • 我的问题不是已完成的问题也不是一个别人已发布的重复的问题

Windows 版本

19045.5131

Snap Hutao 版本

1.11.9.0

设备 ID

26F3088D83831A15295F53BD86D4CFA1

问题分类

安装和环境

发生了什么?

无法更新至 1.12.10 版本,在程序内部更新过程中闪退,没有能自动重启至新版本

  • 查看开始菜单,进度条卡住
    使用更新工具无法安装/直接安装msix失败,均报错0x80073cf9
    (与已关闭issue的问题似乎不太一样)
    且计算机中同时存在两个版本,但开始菜单以及系统程序页中仍显示1.11.9.0,且1.11.9.0只能运行管理员模式,两版本都无法在非管理员模式运行

附截图

  • 在程序内部更新时闪退,开始菜单进度条卡住
    Image

  • 尝试使用更新工具/下载的msix包安装均失败
    Image
    Image

  • 查看软件安装目录能发现同时存在两个版本的Hutao
    Image

你期望发生的行为?

需要协助已完成更新

最后一步

  • 我认为上述的描述已经足以详细,以允许开发人员能复现该问题
@hoiyuyiu hoiyuyiu added the priority:none Priority not set label Nov 17, 2024
@dgp-bot
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dgp-bot bot commented Nov 17, 2024

device_id: 26F3088D83831A15295F53BD86D4CFA1

Exception Data:
[string]:Description:该对象已关闭。

[string]:RestrictedDescription:The given object has already been closed / disposed and may no longer be used.
[string]:RestrictedErrorReference:
[string]:RestrictedCapabilitySid:
[WinRT.ObjectReferenceWithContext<WinRT.Interop.IUnknownVftbl>]:__RestrictedErrorObjectReference:WinRT.ObjectReferenceWithContext`1[WinRT.Interop.IUnknownVftbl]
[bool]:__HasRestrictedLanguageErrorObject:False
----------------------------------------
System.ObjectDisposedException: 该对象已关闭。

The given object has already been closed / disposed and may no longer be used.
Exception Data:
[string]:Description:该对象已关闭。

[string]:RestrictedDescription:The given object has already been closed / disposed and may no longer be used.
[string]:RestrictedErrorReference:
[string]:RestrictedCapabilitySid:
[WinRT.ObjectReferenceWithContext<WinRT.Interop.IUnknownVftbl>]:__RestrictedErrorObjectReference:WinRT.ObjectReferenceWithContext`1[WinRT.Interop.IUnknownVftbl]
[bool]:__HasRestrictedLanguageErrorObject:False
----------------------------------------
System.ObjectDisposedException: 该对象已关闭。

The given object has already been closed / disposed and may no longer be used.
Exception Data:
[string]:Description:该对象已关闭。

[string]:RestrictedDescription:The given object has already been closed / disposed and may no longer be used.
[string]:RestrictedErrorReference:
[string]:RestrictedCapabilitySid:
[WinRT.ObjectReferenceWithContext<WinRT.Interop.IUnknownVftbl>]:__RestrictedErrorObjectReference:WinRT.ObjectReferenceWithContext`1[WinRT.Interop.IUnknownVftbl]
[bool]:__HasRestrictedLanguageErrorObject:False
----------------------------------------
System.ObjectDisposedException: 该对象已关闭。

The given object has already been closed / disposed and may no longer be used.

@dgp-bot dgp-bot bot added the area-LifeCycle App生命周期问题 label Nov 17, 2024
@dgp-bot
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dgp-bot bot commented Nov 17, 2024

由于资源有限,我们将不会考虑与旧版本客户端相关的问题。如果你认为该判定有误,请手动重新打开议题。
请更新至最新版本:
稳定版: 1.12.1
测试版: 2024.11.17.3

@dgp-bot dgp-bot bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 17, 2024
@dgp-bot dgp-bot bot added 过时的版本 and removed priority:none Priority not set labels Nov 17, 2024
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Probable Similar Topics

  1. 52% [Bug]: 无法更新到1.11版本 #1915

@qhy040404 qhy040404 added need-community-help Need community support to solve 无法稳定复现 can't be reproduced priority:high User noticeable and affect features or security issue and removed 过时的版本 labels Nov 17, 2024
@qhy040404 qhy040404 reopened this Nov 17, 2024
@hoiyuyiu
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闹麻了
刚好系统推送更新,重启更新完之后第一件事先尝试重新安装msix包,成功了,无事发生

@dgp-bot dgp-bot bot removed the priority:high User noticeable and affect features or security issue label Nov 17, 2024
@hoiyuyiu
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之前试过清除重置商店,重置应用安装器,重启都无法解决,系统更新(强制重启更新那种)之后使用msix包安装成功

@Lightczx Lightczx added the 优质问题 Good issue label Nov 17, 2024
@evanliu3594
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evanliu3594 commented Nov 17, 2024

遇到一模一样的问题,应用图标灰掉,用dism删除旧版胡桃也删不掉,强制删除显示0x800073cfa报错
我系统是最新版的19045.5131,检查更新啥也没有,所以只能等下一个系统更新包?😅

@hoiyuyiu
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遇到一模一样的问题,应用图标灰掉,用dism删除旧版胡桃也删不掉,强制删除显示0x800073cfa报错 我系统是最新版的19045.5131,检查更新啥也没有,所以只能等下一个系统更新包?😅

我是昨天刚好收到更新,现在是5194了,所以等一等?或者再等下一个胡桃版本,然后直接用msix安装(不知道会不会带来更多问题)?
我的情况好像还不太一样,我的旧版还能用管理员打开正常用,当时只是更新不了,

@github-actions github-actions bot mentioned this issue Nov 18, 2024
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@evanliu3594
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evanliu3594 commented Nov 19, 2024

遇到一模一样的问题,应用图标灰掉,用dism删除旧版胡桃也删不掉,强制删除显示0x800073cfa报错 我系统是最新版的19045.5131,检查更新啥也没有,所以只能等下一个系统更新包?😅

我是昨天刚好收到更新,现在是5194了,所以等一等?或者再等下一个胡桃版本,然后直接用msix安装(不知道会不会带来更多问题)? 我的情况好像还不太一样,我的旧版还能用管理员打开正常用,当时只是更新不了,

今天应用商店推送了一个WinAppRuntime的更新,更新这个之后重新用msix文件安装胡桃就好了,没有重启计算机也没有更新系统,所以感觉就是它的锅,因为在上一次报错之前这个WinAppRuntime也推送了一个更新
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@Lightczx
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@Lightczx Lightczx added the area-External 外部问题 label Nov 20, 2024
@Mikachu2333
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@Lightczx 你感觉有必要往文档里面塞吗?

@Lightczx
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@Lightczx 你感觉有必要往文档里面塞吗?

今晚发版,应该会解决这个,没解决再塞吧

@Lightczx
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@Mikachu2333 塞吧,微软没有解决问题

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Labels
area-External 外部问题 area-LifeCycle App生命周期问题 need-community-help Need community support to solve 优质问题 Good issue 无法稳定复现 can't be reproduced 过时的版本
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