Create survey

[jrootham]

Create a user survey

Proposed questions:(early draft)

1. How often do you use the subway?
   Commute +, Commute, Weekly, Monthly, Less frequently

2. Which lines do you use?
   Yonge-University, Bloor, Sheppard, Scarborough

3. How frequently do you experience delays?
   more than 1/5, 1/10, 1/50, 1/100

4. How much of a problem are delays?
   None, Minor, Moderate, Major, Severe

5. Would you like to know what the history of delays is so that you can improve your trip planning?
   Not at all, Somewhat, Very much, Absolutely

6. Are the current methods of announcing delays adequate?
   Not at all, Mostly, Absolutely

[radumas]

Hacking on something here

[radumas]

Some thoughts on survey deployment: test out longer survey in person at CivicTech tonight.

Longer form survey generated tonight

Long Form (somewhat tree-based)

1. Do you use the subway to make a regular trip?
   a. Which origin/which destination?
   b. Do you check an app before starting this trip?
   c. How close to departure do you check your app?
   d. How much time do you plan your trip to take (from entering origin station to exiting destination station)?
   e. Which information do you base this estimation on?
   f. How often do you experience delay on this trip?
   g. Do you think delays are getting better or worse?
   h. Who do you think can improve the reliability of your trip?
   i. What information would you want to plan your trip? Would information on reliability change how you plan a regular trip?
2. Do you use the subway for infrequent trips?
   a. Provide the most recent origin/destination for an infrequent trip?
   b. How much time did you plan your trip to take (from entering origin station to exiting destination station)?
   c. How much time do you include in this planned time as a buffer?
   d. Do you check an app before starting this trip to see whether the system is delayed?
   e. How close to departure do you check your app?
   f. Do you think delays are getting better or worse?
   g. Who do you think can improve the reliability of your trip?
   h. What information would you want to plan your trip? Would information on reliability change how you plan this trip?

Other questions

Something about tolerance for lateness?
Something more about political activity?
Barriers: to political advocacy
What platforms do you use to share political content?

[jrootham]

Would you like to check an app showing current on time subway performance before before starting a trip?

Would you like to have information about historical on time performance when planning this trip?

[jrootham]

Proposed real time display

Show average delays

Pick station + time
Show current delays
Pick future time
Show expected delay then