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Describe the bug
@mentioning a username in VINCEComm discussions is ambiguous.
To Reproduce
Access a case in VINCE, draft a message in a discussion, @mention someone, for a specific example, @Steve (there appear to be more than one Steves). One of the Steves is selected, possibly the wrong Steve, and the wrong Steve may be notified about a discussion/message/case they are not part of.
Expected behavior
The dropdown selector would offer multiple choice of similar or conflicting usernames and/or VINCE overall would prevent the creation of duplicate visible usernames.
Screenshots
If applicable, add screenshots to help explain your problem.
Platform details
Recent/latest FF on macOS, have observed other users encountering the same issue, probably using different browser/OS combos.
The text was updated successfully, but these errors were encountered:
Further detail: @person is part of the case, but a different @person is selected. Not sure if this incorrect @person is notified and they are not added to the case by the mention.
Describe the bug
@mentioning a username in VINCEComm discussions is ambiguous.
To Reproduce
Access a case in VINCE, draft a message in a discussion, @mention someone, for a specific example, @Steve (there appear to be more than one Steves). One of the Steves is selected, possibly the wrong Steve, and the wrong Steve may be notified about a discussion/message/case they are not part of.
Expected behavior
The dropdown selector would offer multiple choice of similar or conflicting usernames and/or VINCE overall would prevent the creation of duplicate visible usernames.
Screenshots
If applicable, add screenshots to help explain your problem.
Platform details
Recent/latest FF on macOS, have observed other users encountering the same issue, probably using different browser/OS combos.
The text was updated successfully, but these errors were encountered: