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App won't start on Sony RX 100 IV #11

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haoliu119 opened this issue Dec 27, 2017 · 4 comments
Open

App won't start on Sony RX 100 IV #11

haoliu119 opened this issue Dec 27, 2017 · 4 comments

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@haoliu119
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Thank you for making this app @Bostwickenator
I successfully installed the STG uploader app via the Safari browser plugin method and verified that org.bostwickenator.googlephotos (1.4 is installed on my Sony RX 100 IV camera.

I start my camera and navigate to the application list, I see the STG app. However every time I start the app on my camera, all it does is restarting my camera, and nothing else happens.

I wonder if anyone else has run into this issue. Thanks.

@tzwalf
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tzwalf commented Jan 2, 2018

Yes, me too. It's also refusing to upload photos. Both are intermittent. I've taken to uninstalling/reinstalling to work around the issue, but it always comes back after a few upload sessions.

@haoliu119
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I found a workaround that seems to work every time. I need to launch the playmemories apps store from the application list and wait for it to load first. Then I exit the apps store and launch the STG uploader app, and it works. Hope this information helps with future improvements.

@Bostwickenator
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Thanks for the reports. Are you still having these issues?

@tzwalf
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tzwalf commented Jun 14, 2018

Hi Alex, yes, still having these issues. The workaround above works, but eventually I run in to another issue, which is that it will say upload complete, but there are still photos remaining. To work around that one I uninstall/reinstall. There is another thread about that one so I'll comment there.
Thanks so much for your work on this application - it makes our camera so good to use.

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3 participants