Maria suggested this in the boisestate.ai Dev + Support Group workgroup Aug 11.
Currently, when a person hits their quota, and they know they can request an increase, they submit a Help Ticket that goes to Prod Support & Dev.
Even though boisestateAI support may have admin privileges sufficient to process future requests without escalation to Dev, the proposed automation might open up opportunities for refining quota increases or limits based on roles or user accounts in addition to creating efficiencies for the people using the tool.
Maria suggested this in the boisestate.ai Dev + Support Group workgroup Aug 11.
Currently, when a person hits their quota, and they know they can request an increase, they submit a Help Ticket that goes to Prod Support & Dev.
Even though boisestateAI support may have admin privileges sufficient to process future requests without escalation to Dev, the proposed automation might open up opportunities for refining quota increases or limits based on roles or user accounts in addition to creating efficiencies for the people using the tool.