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Warning when duplicating Pay with PayPal block. #25009

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csabarakasz opened this issue Jan 27, 2022 · 7 comments
Open

Warning when duplicating Pay with PayPal block. #25009

csabarakasz opened this issue Jan 27, 2022 · 7 comments
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[Block] Pay With Paypal aka Simple Payments Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" Triaged [Type] Feature Request

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@csabarakasz
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What

Add a warning message or label when we notice that the user initiates to duplicate a Pay with PayPal block. Most users, when creating multiple PWPP blocks on their pages/posts, will create one from scratch. After that, they will duplicate the existing one and do slight changes to the block. This will cause multiple PWPP blocks with the same product ID, but they are meant to sell different products.

Example warning: Are you selling the same product? Duplicating existing Pay with PayPal blocks to sell new products can result in errors. Please use the add new Pay with PayPal block to add a new item.

Why

When duplicating the PWPP block, the duplicated block will have the same product ID as the previous one. This will cause errors when saving the page.

How

No response

@csabarakasz csabarakasz added [Type] Feature Request [Block] Payment Button aka Recurring Payments [Block] Pay With Paypal aka Simple Payments and removed [Block] Payment Button aka Recurring Payments labels Jan 27, 2022
@csabarakasz
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csabarakasz commented Jan 28, 2022

28628202-hc

Another day, another of the same issue! Duplicating the PayPal block is causing issues to the user.

@cuemarie
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cuemarie commented Jul 1, 2022

Nice suggestion! A warning would have helped in this user's case as well: 35950266-hc

Also, this may get addressed instead by a fix on this bug, so mentioning it here: Automattic/wp-calypso#58446

@jeherve jeherve transferred this issue from Automattic/wp-calypso Jul 8, 2022
@jeherve
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jeherve commented Jul 8, 2022

Related: #18689, #12801, #12420

@KirkwallDay
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  • 5553761-zd-woothemes Another instance here.

@matticbot matticbot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" label Sep 14, 2022
@github-actions
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Support References

This comment is automatically generated. Please do not edit it.

  • 5553761-zen

@csabarakasz
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  • 36056656-hc

New report of this. The user is struggling with this issue without realizing the cause.

@goblinartificer
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Requested in 39100720-hc as well

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Labels
[Block] Pay With Paypal aka Simple Payments Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" Triaged [Type] Feature Request
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